Culina Group
logistics
OperationsCoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“Operations Coordinator at Culina Group. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. support and assist the Partners of the network. following the procedures and rules of TPN”
Industry & Context.
Deal with any problems as promptly as possible e. g. mis-routes, couriers etc; ensuring that all options are explored prior to organising couriers
fixed term contract for 12-18 months, Monday to Friday rotating, 6. 00-15. 00 / 9. 00-18. 00
What They're Looking For.
Must Have
Previous experience of working in a high-level administrative role, Capable of working under pressure to deadlines and objectives, Competent in Microsoft Office Word, PowerPoint and Excel, communication skills both written and verbal, Great attention to detail
What You'll Do.
support and assist the Partners of the network
following the procedures and rules of TPN
ensure that the company’s interest is always protected
Establish and maintain a good working relationship with all members
Maintain effective communication and relationship with all other departments
Carry out members requests where appropriate by both telephone and e-mail
mediate between members in disagreement
ensuring members actions have been carried out in accordance with The Pallet Network operation manual
Assist members in arranging overspill vehicles and couriers where appropriate
Carry out varied administrative duties
Deal with any problems as promptly as possible e. g. mis-routes
ensuring that all options are explored prior to organising couriers
Update the hub information board for relevant comments concerning the day operation
ensure that the handover from the Night Manager is acted upon
compile a handover to the Night Shift of any relevant points applicable to the night operation
Mediate on disputes between members ensuring action is taken in accordance with the rules of the network as laid down in the manual
Refer to the Team leader/line manager any unresolved or escalated problems
Raise company Purchase Orders when required
Adhere to the company’s Health and Safety Policy at all times
Make the Operations Manager aware of any situations which could impact adversely on the company
Maintain good working relationships with all Members and colleagues
always liaise fairly and without favouritism
Ensure that handovers between day and night shifts are concise and understood
How You'll Work.
Team & Collaboration
Establish and maintain a good working relationship with all members; Maintain effective communication and relationship with all other departments; Mediate between members in disagreement; Mediate on disputes between members; Refer to the Team leader/line manager any unresolved or escalated problems; Maintain good working relationships with all Members and colleagues; always liaise fairly and without favouritism; Ensure that handovers between day and night shifts are concise and understood
Communication Scope
communication skills both written and verbal
Full Job Description
Join The Pallet Network (Part of the Culina Group) - For 25 years, TPN has been a leader in the pallet network industry, combining top-tier expertise with unmatched service resilience to deliver seamless, tailored solutions. Proudly part of the Culina Group, the UK’s largest privately-owned third-party logistics specialist, we are committed to excellence. Our state-of-the-art, 605,081 sq. ft. single hub is the backbone of TPN operations, ensuring faster turnarounds, extended delivery windows, and reliable distribution for both domestic and international consignments. With over 140 depots across the UK and Ireland, we deliver bespoke solutions for consignments of all sizes, backed by unmatched professionalism and dedication to our shared goals. As an Operations Coordinator you will support and assist the Partners of the network, following the procedures and rules of TPN and ensure that the company’s interest is always protected This is a fixed term contract for 12-18 months. Working hours: Monday to Friday rotating, 6.00-15.00 / 9.00-18.00 Pay rate: £13.21 per hour Key Duties of a Operations Coordinator: * Establish and maintain a good working relationship with all members. * Maintain effective communication and relationship with all other departments. * Carry out members requests where appropriate by both telephone and e-mail. * To mediate between members in disagreement, ensuring members actions have been carried out in accordance with The Pallet Network operation manual. * Assist members in arranging overspill vehicles and couriers where appropriate. * Carry out varied administrative duties. * Deal with any problems as promptly as possible e.g. mis-routes, couriers etc ensuring that all options are explored prior to organising couriers. * Update the hub information board for relevant comments concerning the day operation. * To ensure that the handover from the Night Manager is acted upon and to compile a handover to the Night Shift of any relevant points applicabl
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