OperationsCoordinator

We are looking for a motivated Operations Coordinator to support day-to-day store operations in Tallinn. This is a great opportunity for early-career professionals or fresh graduates who want to build hands-on experience in operations and logistics. About us With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability. Our ultimate goal is to make cities for people, not cars. And we need your help on this mission! About the role In this role, you will support operational processes across one or two stores, help ensure SOP compliance, work closely with store teams, and collaborate with internal stakeholders to keep operations running smoothly while learning on the job. Main tasks and responsibilities: Responsible for SOP compliance, implementation, and auditing across food safety, health & safety, and store processes (picking & packing, goods acceptance & returns, quality and expiry checks, inventories, etc.) Train, oversee, and support store staff, ensuring high operational standards Own shift planning in accordance with budget and operational needs Manage supplier invoices and returns Act as the direct point of contact with Supply Chain, Commercial, and other Bolt teams for store-related topics requiring quick responses Ensure operations continuity while owning one or two stores, with flexibility to work outside standard hours when needed (standard schedule 9–18h) About you: Availability to work across different stores according to business needs, including outside normal working hours and covering last-minute urgencies Previous relevant experience in operations management, supply chain/warehouse management, retail, business development, or a related industry Proven track record of achieving qua