MBPS
OperationsControl&GovernanceAnalyst
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optimal for Mid candidates.
“Operations Control & Governance Analyst at MBPS. Skills: Operational risk, Controls, Governance, Risk reporting. Manage and govern user access. Perform access reviews”
What You'll Achieve.
Ensure least privilege; Ensure SoD compliance; Ensure RBAC compliance; Ensure audit readiness; Strengthen processes; Improve overall control quality; Maintain security standards; Maintain compliance standards; Drive solutions
Industry & Context.
Critical thinking skills; Analytical skills; Identify trends and patterns; Interpret risk data; Formulate sound, data-driven conclusions
What They're Looking For.
Must Have
Bachelor's degree in business, Finance, or a related field, 3–5 years of relevant experience in operational risk, controls, audit, or business operations, understanding of business processes, risks, and control frameworks
Nice to Have
Experience or exposure to operational risk management methodologies, Knowledge of Insurance, Group Benefits, Affinity, or Contact Centre operations, Familiarity with Archer (record creation, maintenance, and reporting), analytical skills with the ability to identify trends and patterns in large data sets, Excellent verbal and written communication skills, Highly organized, with the ability to manage multiple priorities in a fast-paced, multi-stakeholder environment, Ability to effectively identify, assess, and articulate risks and business impacts, critical thinking skills, with the confidence to challenge the status quo constructively, Ability to interpret risk data and formulate sound, data-driven conclusions, Self-motivated, proactive, and resourceful in overcoming challenges and driving solutions, Demonstrates curiosity and sound judgment by asking insightful questions and adapting to new information
What You'll Do.
Manage and govern user access
Perform access reviews
Conduct controls testing
Improve governance and controls
Conduct walkthroughs with Process and Control Owners
Evaluate control effectiveness
Identify control gaps
Translate findings into Corrective Action Plans
Perform Business Impact Assessments
Review and validate supporting evidence
Support access governance activities
Review system permissions
Review SharePoint sites
Flag unusual activities
How You'll Work.
Team & Collaboration
Stakeholder engagement; Partner closely with frontline managers; Work with Canada-based stakeholders; Build working relationships across teams; Presenting insights and updates to stakeholders
Communication Scope
Communication skills; Verbal and written communication skills; Presenting insights and updates
Process & Methodology
CAP management
Full Job Description
_We’re looking for an**Operations Control & Governance Analyst** to join our GRC team at MBPS. In this role, you are responsible in managing and governing user access by performing access reviews, controls testing, and remediation to ensure least privilege, SoD, RBAC compliance, and audit readiness. It also involves strong stakeholder engagement, clear risk reporting, CAP management, and applying IAM knowledge with strong communication and critical‑thinking skills to improve governance and controls._ **Position Responsibilities:** * Conduct end-to-end walkthroughs with Process and Control Owners to evaluate control effectiveness, ensuring key risks are properly addressed and supported by evidence. * Identify control gaps and translate findings into actionable Corrective Action Plans (CAPs) that strengthen processes and improve overall control quality. * Partner closely with frontline managers to perform Business Impact Assessments and help shape practical mitigation strategies for critical operations. * Work with Canada-based stakeholders to review and validate supporting evidence, helping ensure timely and accurate closure of corrective actions. * Support access governance activities by reviewing system permissions, SharePoint sites, and ACLs to maintain strong security and compliance standards. * Keep an eye on transaction patterns and proactively flag unusual activities that may indicate potential fraud risks. * Build strong working relationships across teams while confidently presenting insights and updates to stakeholders, including senior audiences. **Required Qualifications:** * Bachelor’s degree in business, Finance, or a related field * 3–5 years of relevant experience in operational risk, controls, audit, or business operations * Strong understanding of business processes, risks, and control frameworks * Experience or exposure to operational risk management methodologies is preferred * Knowledge of Insurance, Group Benefits, Affinity, or Contact Centre ope
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