Amazon VZ Suedhessen GmbH
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsChangeManager
“Operations Change Manager at Amazon VZ Suedhessen GmbH. Skills: Change management, Program management, Operations management, Process improvement. Own strategic pipeline of projects. Own strategic pipeline of programs”
What You'll Achieve.
Meet safety goals; Meet customer experience goals; Meet quality goals; Meet sustainability goals; Meet productivity goals; Drive adoption of initiatives; Ensure successful implementation
Industry & Context.
Problem solving; Finding workarounds; Root cause analysis
10% travel
What They're Looking For.
Must Have
Bachelor's degree, Experience in program management, Experience leading projects/programs, Experience analyzing business performance, Experience improving business performance, Experience with performance metrics, Experience delivering process improvements, Ability to dive deep into data, Ability to dive deep into systems, Ability to turn data into actions, Excellent analytical skills, Experience evaluating complex processes, Experience evaluating financial scenarios, English language fluency
Nice to Have
Masters degree or equivalent, Project Management certification, Experience in manufacturing, Experience in operations, Experience in production, Experience in distribution, Experience in consulting, Experience with change management, Experience with process development, Experience with process execution, Experience in managing operations, Experience in Lean Management, Experience in Six Sigma, German language fluency
What You'll Do.
Own strategic pipeline of projects
Own strategic pipeline of programs
Own strategic pipeline of tools
Manage local change requests
Ensure successful implementation
Manage data collection
Manage trouble-shooting
Run local project management office
Report on ongoing initiatives
Monitor process changes
Supervise process changes
Drive adoption of best practices
Drive standardization of processes
Exchange knowledge within network
Interact with multiple stakeholders
Coordinate with multiple stakeholders
Present to steering committees
Ensure successful execution of programs
Work closely with site staff
Work closely with local support teams
Build support for projects
Secure support for projects
Build resources for projects
Secure resources for projects
Ensure deadlines are met
Manage stakeholder expectations
Collect innovative ideas
Consolidate innovative ideas
Support creation of business cases
Work with large data sets
Own operations metrics
Communicate operations metrics
Support operations during high demand
How You'll Work.
Team & Collaboration
Cross-functional engagement; Site leadership engagement; Regional Sort Support Team engagement; Operations Manager engagement; Area Manager engagement; Local Support Teams engagement; Central Program Management Teams engagement; Finance team collaboration; Safety team collaboration; Operations integration teams collaboration; Inter-team collaboration
Communication Scope
Stakeholder communication; Audience communication; Presenting to committees
Process & Methodology
Program management, Project management, Roadmap development, Strategic planning
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