OperationsCenterEngineeringManager

Operations Center Engineering Manager **Company:** The Boeing Company **Boeing Commercial Airplanes** (BCA), **Customer Support** is seeking an **Operations Center Engineering Manager** in **Seal Beach, CA** to lead a team that supports airline customers and operators on a 24x7 basis, and operates on a variable shift and rotation schedule. _**Position Overview:**_ In this role you will be responsible for delivering technical in-service support, fostering a safety culture, supporting high quality deliverables, advocating on behalf of operators with internal/external stakeholders, ensuring optimal team performance, and enhancing customer satisfaction. You will lead and support a multi-skill team that analyzes airplane data and provides proactive solutions for the customer to keep their airplanes flying. This position entails supporting a team in the actual creation of the solutions by eliminating obstacles and facilitating collaboration across teams to engage a diverse pool of experts to best resolve technical and business issues. Understanding the operational impact of solutions provided by Boeing and connecting the Boeing team with the operator’s situational requirements. This position will require some domestic and international air travel to integrate with Boeing team members, customers, suppliers, and/or other organizations. In the Boeing Operations Center, **our mission is to Create Lift and Earn Trust!** **_Position Responsibilities_** : * Manage Engineers and Technical personnel in the 24x7 Operations Center that troubleshoot Systems (Avionics, Electrical, Mechanical, and/or Propulsion) issues, provide guidance, and develop inspection and repairs for Operators and Airlines to resolve in-service issues and recover Airplane On Ground (AOG) events. * Monitors high impact Emergent Issues for Operators and Customers and provides guidance to Mission Directors, Systems Team Leads, Team personnel, and to Operators. * Requires experience with engineering tools and proc