Operations&AutomationAssociate

ABOUT NOUS Nous is an AI-powered assistant that helps households manage their bills, saving them money and time. Our mission is to make people’s lives simpler and fairer, starting with the 30 million households here in the UK, and eventually, far beyond. Over 85% of households overpay on their bills. That’s the scale of the problem we’re here to solve and it’s hiding in plain sight. It’s also fiendishly complex. What we’re building looks elegantly simple to the user, but under the bonnet it’s one of the most ambitious consumer AI systems in the UK. We’re not iterating on someone else’s playbook; we’re writing a new one. If you want to work on something obvious or easy, this isn’t it. We’re backed by top-tier investors, led by a seasoned founding team and growing seriously quickly — more than 3,000% year-on-year. That makes Nous one of the UK’s fastest-scaling consumer start-ups. Since launch, we’ve helped hundreds of thousands of households get to grips with their bills - and we’re just getting going. We’re immensely proud of what we’ve built so far. Our Net Promoter Score is consistently above +80, and our members (people like Lindsay https://www.nous.co/blog/i-definitely-didnt-realise-i-could-save-so-much-money, James https://www.nous.co/blog/its-like-having-your-own-personal-assistant-who-can-look-after-your-bills-for-you and Vicky https://www.nous.co/blog/i-didnt-expect-the-scale-of-the-savings---its-been-nice-to-put-a-bit-more-towards-holidays) give us rave reviews. Now we’re scaling that experience to millions more people, making Nous feel less like another finance app and more like something that quietly sorts your life out in the background. The product might look like magic but making it work is anything but. Nous is intentionally lean, by design. We’re an AI-native company, not just an AI-native product. Everyone here is expected to use AI to its full potential, whether that’s debugging a system, streamlining a workflow or improving how we serve customers.