Sitetracker
SaaS
OperationsAssociate-SalesforceAdmin&AIDeveloper
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Associate - Salesforce Admin & AI Developer at Sitetracker. Skills: AI agents, Salesforce, Automation. Build AI agents. Build automations”
What You'll Achieve.
Reduce manual effort; Achieve measurable output; Require minimal clarification; Submit well-documented work; Address all failure reports; Contribute ideas for enhanced performance; Contribute ideas for user experience; Deliver completed agents with minimal oversight; Contribute to user story achievement; Contribute to test case achievement; Influence best practices; Introduce innovative approaches; Drive significant increases in velocity; Drive significant increases in efficiency
Industry & Context.
Troubleshoot complex configuration/code issues
Afternoon shift, Overlap with US timezones
What They're Looking For.
Must Have
Build multiple AI-assisted automations or agents, Write or review effective prompt engineering logic, Define and execute AI agent quality testing, Deploy AI agents or automations in a production environment, Configure complex Salesforce Flows, validation rules, or automation, Understand Salesforce object relationships, APIs, and data management, Read and interpret basic Apex or SOQL, Build Salesforce automations that connect to external systems, Troubleshoot complex configuration/code issues, Manage permissions, Build multi-step conditional automations, Translate structured written designs and user stories into working builds, Self-test builds against acceptance criteria, Submit complete, well-documented builds, Define your own testing protocol for builds, Deliver technical builds or configurations from written designs
Nice to Have
Build 3 production AI agents or automations within 90 days, Demonstrate cross-domain capability within 90 days, Complete initial builds through quality gate process within 90 days, Proactively identify opportunities to improve existing agents within 180 days, Take full ownership of build pipeline within 180 days, Deepen understanding of operational processes within 180 days, Become key contributor to AI automation strategy within 365 days, Influence best practices within 365 days, Introduce innovative approaches within 365 days, Drive measurable increases in velocity and efficiency within 365 days, Chart clear growth path within 365 days
What You'll Do.
Replace manual processes
Construct intelligent automations
Interact with Salesforce
Build Salesforce Flows
Build Apex backed automations
Build AI powered actions
Read Salesforce objects
Write Salesforce objects
Eliminate manual work
Translate briefs into AI agents
Translate briefs into automations
Translate briefs into skills
Execute builds across process automation
Execute builds across Salesforce systems
Deliver high-impact solutions
Execute complete build cycle
Read design documents
Clarify design documents
Self-test against acceptance criteria
Submit documented build
Include expected outputs
Address failure reports
How You'll Work.
Team & Collaboration
Customer-facing teams; US-based Director of Operations; Broader Customer Experience team; Shared builder pool; Cross-domain capability
Communication Scope
Describe design-to-build process; Articulate end-user interaction; Explain prompt structures; Documenting for handoff; Describe testing process; Documenting process
Process & Methodology
Build pipeline management
Full Job Description
## Description The Opportunity Join Sitetracker's Operations team and play a pivotal role in shaping our AI-first future, directly enabling our customer-facing teams across the business. This is a unique opportunity to build, test, and deploy AI agents and automations from the ground up, replacing manual processes and dramatically increasing the velocity and efficiency of critical business functions. You'll be at the forefront of structuring our team around cutting-edge AI, not just layering it on top, seeing the direct business impact of every solution you create. What You'll Do As an Operations Associate - AI Developer, you will step into a brand-new role designed to leverage your expertise with leading AI tools like Claude, Agentforce, Cursor, and Gemini, alongside agent frameworks, to construct intelligent automations that live inside and interact with Salesforce. This includes building Salesforce Flows, Apex backed automations, LWC components, and AI powered actions that read and write to Salesforce objects, surfacing insights, triggering workflows, and eliminating manual work across our Customer Experience organization. This role operates on an afternoon shift to ensure meaningful overlap with the US-based Director of Operations and the broader Customer Experience team. For candidates based in Mexico City, this means approximately 8:00 AM – 5:00 PM CST. The majority of design document handoffs, build reviews, and quality gate discussions happen during the overlap window with EST time. You will receive clear, structured design requirements and user stories from the Director of Operations and independently translate these briefs into fully functional AI agents, automations, and skills. This role is part of a dynamic, shared builder pool, requiring you to demonstrate cross-domain capability, seamlessly executing builds across both process automation and Salesforce systems domains to deliver high-impact solutions for our global operations. You will execute a comp
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