M&T Bank

OperationsAssociate(DocumentVault)

$0–0k Buffalo, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Operations Associate (Document Vault) at M&T Bank. Skills: Process management, Attention to detail, Reliability. Receive incoming collateral files. Validate manifests against received collateral files”

What You'll Achieve.

Ensuring documents are properly received, filed, retrieved, and returned; Maintaining strict tracking and control standards; Supporting operational accuracy and service delivery

Industry & Context.

Problems you'll solve

Problem-solving skills; Conflict-resolution skills

Eligibility Requirements

Ability to lift 30-50 pounds, Ability to climb ladders or stools, bend, and reach for filing, Ability to stand and move for long periods of time, Work performed in a climate-controlled office and document vault environment

What They're Looking For.

Must Have

1+ year of general work experience

Nice to Have

Warehouse, stocking, picking, or inventory management, Manufacturing or production environments, Back-office operations or administrative processing roles, Reliable, detail-oriented, and comfortable with routine, process-driven work, organizational and alpha-numeric skills, Comfortable working independently while contributing to a team environment, Clear communicator who interacts well with others, Solid problem-solving and conflict-resolution skills, Ability to work under time constraints while maintaining accuracy, Basic computer proficiency and ability to learn tracking systems

What You'll Do.

Receive incoming collateral files

Validate manifests against received collateral files

Filing new and returned collateral full files

Update tracking systems

Maintain organization and physical integrity of files

Follow company risk standards

Identify and escalate risk issues

Complete operational duties

How You'll Work.

Team & Collaboration

Promote a collaborative, respectful team environment

Communication Scope

Clear communicator

Full Job Description

**Overview:** This role is responsible for the accurate handling, tracking, and storage of institutional client collateral files within a secure document vault environment. The Document Vault Operations Associate plays a critical role in ensuring documents are properly received, filed, retrieved, and returned while maintaining strict tracking and control standards. This is a hands‑on, routine‑driven position that requires strong attention to detail, reliability, and teamwork. **What a Day in the Role Looks Like:** You’ll spend most of your day on your feet working in a climate‑controlled office and vault environment. Each morning, you’ll gather your cart, laptop, and barcode scanner, then head to the staging area to collect file bundles. From there, you’ll move throughout the vault to file incoming collateral documents, return files to shelves, and manage trailing documents as they arrive. The work is structured, repetitive, and process‑oriented, supporting operational accuracy and service delivery to internal teams and institutional clients. **Key Responsibilities:** * Receive incoming collateral files and documents from internal business partners * Validate manifests against received collateral files and documents * Filing new and returned collateral full files and trailing documents and update tracking systems to ensure system accuracy * Maintain organization and physical integrity of files within the document vault * Follow all company risk, regulatory, and internal control standards * Identify and escalate any risk‑related or documentation issues to management * Promote a collaborative, respectful team environment aligned with company values * Complete other operational or administrative duties as assigned **Education and Experience Required** : * High school diploma or GED * 1+ year of general work experience **Education and Experience Preferred** : * Warehouse, stocking, picking, or inventory management * Manufacturing or production environments * Back‑office

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