Wolt
OperationsAssociate,CourierSupply
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Associate, Courier Supply at Wolt. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management. Onboard, retain, and grow courier partners. Monitor and manage daily courier supply”
What You'll Achieve.
Ensure timely delivery operations; Improve operational processes and team efficiency; Support operational growth
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Fluency in both English and Greek
Nice to Have
Experience using Google Sheets or Looker, Interest in using AI tools and automation to improve operational efficiency and workflows
What You'll Do.
and grow courier partners
Monitor and manage daily courier supply
Coordinate with fleet companies
and report on courier supply KPIs
Share ideas to improve operational processes
Create and optimize scalable processes
Collaborate with other operations teams
Support issue resolution
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with other operations teams
Communication Scope
Communication and interpersonal skills; Great communication skills
Full Job Description
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy helping people and supporting them to thrive? Are you organized and structured? If the answer is yes - then read further! As our Operations Associate - Courier Supply, you will be responsible for the supply of our courier partners in our region and making sure that they have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants & retailers to the customers. Working within the Operations team means no two days are the same. We are looking for someone who is self-motivated, proactive, and driven to succeed, with strong interpersonal and community-building skills. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is passionate about operational excellence. What you'll be doing Onboard, retain, and grow a network of happy and engaged courier partners Monitor and manage daily courier supply to ensure timely delivery operations Coordinate closely with fleet companies to understand demand forecasts and adjust courier supply accordingly Track, analyze, and report on courier supply KPIs, identifying trends and areas for improvement Proactively share ideas and initiatives to improve operational proc
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