Wolt
Technology
OperationsAssociate,CourierHR(m/f/x)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Associate, Courier HR (m/f/x) at Wolt. Skills: HR operations, Employee lifecycle, Process improvement. Act as trusted point of contact. Support couriers with HR topics”
Industry & Context.
Problem solver
Office presence 3 days/week
What They're Looking For.
Must Have
Completed commercial vocational training, Basic understanding of data protection, Basic understanding of labor law, Fluent in English, German at B2 level
Nice to Have
Further HR certification, Proven work-experience in HR, C1 German level, General proficiency in digital tools, HR experience with AI tools, Interest in automation, Interest in process improvement, Initial HRIS experience, Workday platform experience, Maintaining accurate employee records, Proficiency in Zoom, Proficiency in DocuSign, Proficiency in Google Workspace, Proficiency in Monday.com
What You'll Do.
Act as trusted point of contact
Support couriers with HR topics
Support with performance questions
Support with employee inquiries
Manage full employee lifecycle
Manage contractual changes
Manage leave management
Manage personnel-related documents
Audit personnel-related documents
Maintain data integrity
Identify errors in HR systems
Follow up on missing information
Collaborate with Payroll
Ensure accurate salary payments
Contribute to HR process improvement
Contribute to employee service experience improvement
Drive process improvements
Drive smarter ways of working
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Support multiple stakeholders; Cross-functional teams
Full Job Description
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Job Description Are you an empathetic, curious, and hands-on HR professional ready to grow your career in a global tech environment? We’re looking for an HR Associate who brings fresh energy, strong attention to detail, and a genuine passion for supporting people across the employee journey, through innovative approach, technology and cross collaboration. In this role, you’ll support key areas such as performance evaluation processes, compliance initiatives, employee documentation, and day-to-day HR operations. You’ll work closely with teams and leaders to help create a smooth, thoughtful, and consistent courier employee experience. We’re looking for someone who is proactive, service-minded, and comfortable taking ownership of both strategic support and everyday operational tasks. You understand that no task is too small when it contributes to a better workplace, stronger processes, and a fair employee experience. If you’re motivated by helping others, improving how things work, and bringing care and precision to everything you do, we’d love to hear from you! What you’ll be doing Act as a trusted point of contact for Wolt couriers across Germany, supporting them with general HR topics, performance-related questions, and day-to-day employee inquiries. Managin
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