Wolt

Technology

OperationsAssociate,CourierHR(m/f/x)

€38–48k ~AI est. Berlin, Germany Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Operations Associate, Courier HR (m/f/x) at Wolt. Skills: HR operations, Employee lifecycle, Process improvement. Act as trusted point of contact. Support couriers with HR topics”

Industry & Context.

Technology
Problems you'll solve

Problem solver

Eligibility Requirements

Office presence 3 days/week

What They're Looking For.

Must Have

Completed commercial vocational training, Basic understanding of data protection, Basic understanding of labor law, Fluent in English, German at B2 level

Nice to Have

Further HR certification, Proven work-experience in HR, C1 German level, General proficiency in digital tools, HR experience with AI tools, Interest in automation, Interest in process improvement, Initial HRIS experience, Workday platform experience, Maintaining accurate employee records, Proficiency in Zoom, Proficiency in DocuSign, Proficiency in Google Workspace, Proficiency in Monday.com

What You'll Do.

Act as trusted point of contact

Support couriers with HR topics

Support with performance questions

Support with employee inquiries

Manage full employee lifecycle

Manage contractual changes

Manage leave management

Manage personnel-related documents

Audit personnel-related documents

Maintain data integrity

Identify errors in HR systems

Follow up on missing information

Collaborate with Payroll

Ensure accurate salary payments

Contribute to HR process improvement

Contribute to employee service experience improvement

Drive process improvements

Drive smarter ways of working

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Support multiple stakeholders; Cross-functional teams

Full Job Description

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Job Description Are you an empathetic, curious, and hands-on HR professional ready to grow your career in a global tech environment? We’re looking for an HR Associate who brings fresh energy, strong attention to detail, and a genuine passion for supporting people across the employee journey, through innovative approach, technology and cross collaboration. In this role, you’ll support key areas such as performance evaluation processes, compliance initiatives, employee documentation, and day-to-day HR operations. You’ll work closely with teams and leaders to help create a smooth, thoughtful, and consistent courier employee experience. We’re looking for someone who is proactive, service-minded, and comfortable taking ownership of both strategic support and everyday operational tasks. You understand that no task is too small when it contributes to a better workplace, stronger processes, and a fair employee experience. If you’re motivated by helping others, improving how things work, and bringing care and precision to everything you do, we’d love to hear from you! What you’ll be doing Act as a trusted point of contact for Wolt couriers across Germany, supporting them with general HR topics, performance-related questions, and day-to-day employee inquiries. Managin

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