OperationsAssociate

ABOUT THE ROLE You'll be the second operator at Paragon. Your hiring manager and partner is our Head of Strategy & Operations, who's spent four years building this function from scratch and wants a partner to extend it. You'll have line-of-sight into every function of the company: people, legal, finance, compliance, recruiting, vendors, IT, and more. Within twelve months, you'll know how Paragon operationally runs better than almost anyone here. It's a real operator role. Half of it is queue work: payroll, onboarding, benefits questions, vendor renewals, expense triage. You'll find satisfaction in systems that run smoothly and details done right. The other half is building. Paragon is AI-native by default - we already have a working bench of internal automations, and you'll extend it. You'll build automations alongside doing the work, with the Head of Ops as a design partner. WHAT YOU'LL OWN You'll be close to the actual operating system of the company. The work is detailed, cross-functional, and very visible when it goes wrong. The goal is to keep the basics running cleanly while steadily making the system better. EMPLOYEE OPERATIONS - Run the details behind onboarding, offboarding, access, benefits questions, leave logistics, and employee changes - Keep payroll, benefits, and people data accurate - Turn repeated questions into docs, checklists, and lightweight self-serve resources COMPLIANCE OPERATIONS - Keep the weekly compliance work moving: platform issues, security requests, evidence collection, access reviews, and follow-ups - Translate audit asks into practical next steps for Engineering, Ops, and other owners - Keep enough context documented that someone else can understand what happened without digging through five systems VENDORS, CONTRACTS, AND TOOLS - Keep renewals, signing workflows, vendor accounts, and contract next steps organized - Route agreements through the right review, approval, and signature path - Catch the small problems early: stale seats,