IOTA Community Schools

Primary/Secondary Education

OperationsAssociate

$50–52k Little Rock, Arkansas, United States FULL TIME
The Brief

“Operations Associate at IOTA Community Schools. Skills: Administrative support, Stakeholder coordination, Student information systems. Maintain welcoming front office. Provide telephone support”

Industry & Context.

Primary/Secondary Education
Problems you'll solve

Troubleshoot technology; Resolve basic problems; Diagnose problems

What They're Looking For.

Must Have

1 year administrative support, High school diploma or equivalent

Nice to Have

1 year in office/school environment, Experience with eSchools, Prior experience in school setting, Bilingual in Spanish

What You'll Do.

Maintain welcoming front office

Provide telephone support

Provide in-person visitor support

Manage visitor check-in

Manage student check-out

Ensure functional copy machines

Ensure functional printers

Contact technicians for repairs

Maintain student files

Maintain student records

Support Student Information System

Support attendance process

Support truancy process

Ensure confidentiality with student files

Assist in troubleshooting tech issues

Assist with work orders

Assist with custodial issues

Support new student enrollment

Verify registration packets

Process registration packets

Synchronize enrollment data

Ensure required documentation submitted

Troubleshoot end user devices

Provide basic support for devices

Install end user devices

Configure end user devices

Test end user devices

Maintain end user devices

Monitor end user devices

Troubleshoot end user devices

Coordinate with SPED staff

Coordinate with EL staff

Enter enrollment data

Process student data for exits

Request information from previous schools

Request student records

Request student transcripts

Ensure compliance requirements completed

Perform hallway supervision

Perform dismissal supervision

Perform arrival supervision

Perform lunch supervision

Assist with transportation coordination

How You'll Work.

Team & Collaboration

IOTA IT Teams; Data Teams; SPED staff; EL staff

Communication Scope

Written communication; Oral communication

Free ATS check

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