Neiman Marcus
Retail
OperationsAdmin
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Admin at Neiman Marcus. Complete cash and check reconciliation daily. Complete ReSA activity daily”
What You'll Achieve.
support sales performance; support bottom-line profitability
Industry & Context.
What They're Looking For.
Must Have
Prior retail experience preferred, High School Diploma, Excellent oral and written communication skills, attention to detail
Nice to Have
4-year degree preferred
What You'll Do.
Complete cash and check reconciliation daily
Complete ReSA activity daily
Lead and support all bank deposits
Manage red bags and media handling
Reconcile cash office profile register drawer
Manage associate spiff payouts
Complete WHIRL inquiries
Support tax exempts and sales tax record needs
Support the marketing exceptions process
Support LP in credit dispute resolution
Support resolution of escalated customer credit inquiries
Assist support team with BOPIS / curbside service
Assist support team with order fulfillment
Assist support team with wrap & pack
Assist support team with merchandise preparations
Assist support team with markdowns
Assist support team with change requests
Assist support team with returns
Assist jewelry team with RTVs
Assist jewelry team with special order processing
Assist jewelry team with direct to store receipts
Assist jewelry team with ICE system management
Provide backup to Sales Support Assistant
Provide backup to Service Concierge
Perform other duties as assigned
How You'll Work.
Team & Collaboration
partnership with credit services
Communication Scope
oral and written communication
Full Job Description
Salary Range $17.05 - $21.32* **_Job Description:_** **WHO WE ARE:** Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. **YOU WILL BE:** The Operations Administrator is responsible for organization and administrative day-today tasks to support sales performance and bottom-line profitability. **WHAT YOU WILL DO:** **Cash & Banking Responsibilities** • Complete cash and check reconciliation daily • Complete ReSA (Sales Audit) activity daily • Lead and support all bank deposits and baking needs • Manage red bags and media handling • Reconcile cash office profile register drawer **Administrative Responsibilities** • Manage associate spiff payouts • Complete WHIRL inquiries as needed • Support tax exempts and sales tax record needs • Support the marketing exceptions process • Support LP in credit dispute resolution • Support resolution of escalated customer credit inquiries in partnership with credit services **Store Support Responsibilities** • Assist support team with support responsibilities with the following (but not limited to): • BOPIS / curbside service • Order fulfillment • Wrap & pack • Merchandise preparations for sales floor • Markdowns • Change requests • Returns • Assist jewelry team with support responsibilities with the following (but not limited to): • RTVs • Special order processing • Dire
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