OperationsAdminAssociate

* Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports. * Assist with onboarding new drivers and riders. * Maintain accurate and up-to-date records of driver and rider information. * Input and update data into relevant systems, such as CRM and operational databases. * Ensure data accuracy and consistency. * Generate reports and analyze data to identify trends and insights. * Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions. * Escalate complex issues to the appropriate team members. * Provide support to riders and drivers through various channels, including phone, email, and chat. * Resolve customer inquiries and complaints in a timely and professional manner. * Identify opportunities to improve operational processes and workflows. * Contribute to the development and implementation of new initiatives. * Adhere to company policy and procedures. * Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor. * Participate in ongoing training and development programs. * Accept other associated responsibilities and projects as the need arises. Contract: 4 Months **Competencies for the Job ** * Office Administration * Rider Onboarding * Data Management * Task Prioritization * Compliance and Motorcycle Safety * Growth Mindset **Requirements** * Bachelor’s degree in Business Administration, Commerce, or any relevant field. * At least 1-2 years of experience in administrative or operational support. * Proficiency in Google Suite. * Strong organizational and time-management skills * Attention to detail * Good communication and interpersonal skills * Ability to work under pressure and meet deadlines * Problem-solving and decision-making abilities **Benefits** Why join Angkas? * Freedom of work * Work life balance * Free meal and use of gym * Opportunities for promotion * Start-up environment * Multi-cultural and A