OperationalTechnologiesSpecialist

## Duties and Responsibilties Administration and end user support for systems such as FTIR, Waters CDS, ELN, various manufacturing equipment, etc. Primary point of contact between users, internal IT and vendors Support lifecycle management of lab and manufacturing systems Work with management and subject matter experts to improve, develop and test existing applications and systems Identify and drive enhancements to existing systems and processes Support qualifications activities such as drafting, executing and or reviewing IOP/Q documentation Drafting SOP’s Manage and or support system and data backups for all OT system Ensure security, compliance and integrity of all data Support vital commissioning and qualification of systems is completed in alignment with site cGMP requirements May interact with regulatory and or client inspectors as necessary Provide support to reduce production downtime Adheres to Standard Operating Procedures, cGMPs, Quality Manual, and company policies Participates in process improvement and other non-routine projects Regularly interfaces with department stakeholders on technical and coordinative matters Demonstrates cross-functional support capabilities with other teams Coordinate and oversee vendors and service providers ## Required Skills and Abilities Strong working knowledge of on-premises and cloud-based IT infrastructures and operations best practices Excellent working knowledge of computer systems, network and systems administration, data storage systems, and security Excellent verbal, written, and interpersonal communication skills Ability to work independently or as a contributing team member Strong analytical and problem-solving skills Strong project management skills Communicates effectively and maintains productive relationships with coworkers, clients, and other contacts outside the Company Follow detailed written and oral instructions Demonstrated ability to collaborate and work in cross-functional teams Excellent organization