HelloFresh

manufacturing

OperationalSystemsSpecialist

Brisbane, Queensland, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Operational Systems Specialist at HelloFresh. Skills: Operational Systems, Software Development Life Cycle, Change Management. Lead the full Software Development Life Cycle (SDLC). Own the strategic roadmap for operational systems”

What You'll Achieve.

drive operational excellence; ensure data integrity; user adoption; continuous operational uptime; minimize downtime; ensure smooth software rollouts; drive sustained user adoption

Industry & Context.

manufacturing
Problems you'll solve

Direct investigations and resolve critical system bugs; bridge the gap between technical teams (Developers/IT) and business functions (Finance, Operations)

Eligibility Requirements

right to work full-time in Australia, Parking On site

What They're Looking For.

Must Have

3-5+ years of experience in a hybrid Operations/Technology role, working directly with Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), or ERPs, Proven experience acting as a Product Owner or Business Analyst, defining requirements, writing user stories, managing QA/UAT, A background in a manufacturing, FMCG, or supply chain environment, understanding of production workflows (WIP, SKUs, recipes), physical inventory control, Demonstrated success leading software rollouts to large, non-technical teams, designing effective communication plans to overcome user resistance, Experience managing incidents, acting as the operational lead during critical system outages or high-pressure technical events, A natural ability to bridge the gap between technical teams (Developers/IT) and business functions (Finance, Operations), translating technical jargon into clear business language

Nice to Have

Experience with Python and machine learning frameworks, Knowledge of Python, Proficient in Python, Familiar with Python, Python experience required

What You'll Do.

Lead the full Software Development Life Cycle (SDLC)

Own the strategic roadmap for operational systems

Manage the integration of third-party software

oversee feature releases

Direct investigations and resolve critical system bugs

Design and execute comprehensive change management strategies

Create and deliver engaging training programs

Maintain strict data integrity for the Traceability System

lead internal audits for mock recalls

Partner with IT and Network Infrastructure teams

lead the operational rollout of network improvements

manage physical/digital assets

How You'll Work.

Team & Collaboration

Partner with IT and Network Infrastructure teams; bridge the gap between technical teams (Developers/IT) and business functions (Finance, Operations)

Communication Scope

designing effective communication plans; translating technical jargon into clear business language

Process & Methodology

scope definition, managing change strategies, feature releases, scoped accurately, delivered on time

Full Job Description

Job Description As our Operational Systems Specialist at Youfoodz, you will drive operational excellence by leading the development, deployment, and optimization of core manufacturing (MFG) and inventory (IMP) systems. You'll serve as the central owner of our software roadmap, translating complex business requirements into technical solutions while managing change strategies to ensure data integrity, user adoption, and continuous operational uptime. This role is based at our Karawatha, Brisbane facility and reports to the National Planning and Supply Manager. You will... Lead the full Software Development Life Cycle (SDLC) for core manufacturing and inventory systems, from initial analysis and scope definition through to QA and deployment. Own the strategic roadmap for operational systems, identifying opportunities for tech enhancements that align with our evolving business goals. Manage the integration of third-party software and oversee feature releases, ensuring they are scoped accurately and delivered on time. Direct investigations and resolve critical system bugs to minimize downtime, acting as the central point of contact during technical outages. Design and execute comprehensive change management strategies and communications to ensure smooth software rollouts for frontline teams. Create and deliver engaging training programs (both in-person and via 360Learning) to drive sustained user adoption. Maintain strict data integrity for the Traceability System (recipes, SKUs, and WIP data) and lead internal audits for mock recalls. Partner with IT and Network Infrastructure teams to lead the operational rollout of network improvements and manage physical/digital assets. You have... 3-5+ years of experience in a hybrid Operations/Technology role, working directly with Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), or ERPs. Proven experience acting as a Product Owner or Business Analyst—defining requirements, writing user stories, and manag

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