HelloFresh
manufacturing
OperationalSystemsSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Operational Systems Specialist at HelloFresh. Skills: Operational Systems, Software Development Life Cycle, Change Management. Lead the full Software Development Life Cycle (SDLC). Own the strategic roadmap for operational systems”
What You'll Achieve.
drive operational excellence; ensure data integrity; user adoption; continuous operational uptime; minimize downtime; ensure smooth software rollouts; drive sustained user adoption
Industry & Context.
Direct investigations and resolve critical system bugs; bridge the gap between technical teams (Developers/IT) and business functions (Finance, Operations)
right to work full-time in Australia, Parking On site
What They're Looking For.
Must Have
3-5+ years of experience in a hybrid Operations/Technology role, working directly with Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), or ERPs, Proven experience acting as a Product Owner or Business Analyst, defining requirements, writing user stories, managing QA/UAT, A background in a manufacturing, FMCG, or supply chain environment, understanding of production workflows (WIP, SKUs, recipes), physical inventory control, Demonstrated success leading software rollouts to large, non-technical teams, designing effective communication plans to overcome user resistance, Experience managing incidents, acting as the operational lead during critical system outages or high-pressure technical events, A natural ability to bridge the gap between technical teams (Developers/IT) and business functions (Finance, Operations), translating technical jargon into clear business language
Nice to Have
Experience with Python and machine learning frameworks, Knowledge of Python, Proficient in Python, Familiar with Python, Python experience required
What You'll Do.
Lead the full Software Development Life Cycle (SDLC)
Own the strategic roadmap for operational systems
Manage the integration of third-party software
oversee feature releases
Direct investigations and resolve critical system bugs
Design and execute comprehensive change management strategies
Create and deliver engaging training programs
Maintain strict data integrity for the Traceability System
lead internal audits for mock recalls
Partner with IT and Network Infrastructure teams
lead the operational rollout of network improvements
manage physical/digital assets
How You'll Work.
Team & Collaboration
Partner with IT and Network Infrastructure teams; bridge the gap between technical teams (Developers/IT) and business functions (Finance, Operations)
Communication Scope
designing effective communication plans; translating technical jargon into clear business language
Process & Methodology
scope definition, managing change strategies, feature releases, scoped accurately, delivered on time
Full Job Description
Job Description As our Operational Systems Specialist at Youfoodz, you will drive operational excellence by leading the development, deployment, and optimization of core manufacturing (MFG) and inventory (IMP) systems. You'll serve as the central owner of our software roadmap, translating complex business requirements into technical solutions while managing change strategies to ensure data integrity, user adoption, and continuous operational uptime. This role is based at our Karawatha, Brisbane facility and reports to the National Planning and Supply Manager. You will... Lead the full Software Development Life Cycle (SDLC) for core manufacturing and inventory systems, from initial analysis and scope definition through to QA and deployment. Own the strategic roadmap for operational systems, identifying opportunities for tech enhancements that align with our evolving business goals. Manage the integration of third-party software and oversee feature releases, ensuring they are scoped accurately and delivered on time. Direct investigations and resolve critical system bugs to minimize downtime, acting as the central point of contact during technical outages. Design and execute comprehensive change management strategies and communications to ensure smooth software rollouts for frontline teams. Create and deliver engaging training programs (both in-person and via 360Learning) to drive sustained user adoption. Maintain strict data integrity for the Traceability System (recipes, SKUs, and WIP data) and lead internal audits for mock recalls. Partner with IT and Network Infrastructure teams to lead the operational rollout of network improvements and manage physical/digital assets. You have... 3-5+ years of experience in a hybrid Operations/Technology role, working directly with Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), or ERPs. Proven experience acting as a Product Owner or Business Analyst—defining requirements, writing user stories, and manag
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