BMO Financial Group
banking
OperationalResilienceManager
“Operational Resilience Manager at BMO Financial Group. Skills: Operational Resilience, Scenario Testing, Stakeholder Management. Help shape the Bank’s Resilience Strategy. Lead Operational Resilience Scenario Testing”
What You'll Achieve.
Ensure bank's ability to withstand crisis events; Continue to serve customers during disruption; Strengthen our response to disruptions; Enhance our resilience posture; Deliver uninterrupted service to customers; Ensure business can continue to operate effectively; Meet relevant Operational Resilience targets; Ensure BMO’s resilience posture is appropriately managed; Continuously improved resilience posture; Enhancing existing capabilities; Satisfy Program objectives
Industry & Context.
Critical thinking; Problem-solving techniques
What They're Looking For.
Must Have
5-7 years of expertise in one or more of the following areas: Experience conducting stress and/or scenario testing activities., Knowledge across the following resilience disciplines: Business Continuity, Incident and Crisis management, Disaster Recovery, Technology Resilience, Cyber Security and supplier/vendor management., understanding of Operational Resilience regulatory requirements and expectations, as well as awareness of Operational Resilience industry practices, evolving trends and leading practices., knowledge of enterprise risk and control frameworks and resilience risks relating to business operations, technology and supply chains., An understanding of the bank’s businesses and organization structure, including key products and services, processes and controls., Ability to produce concise and polished materials, including presentations and reports., 7+ years in an Operational Risk environment., An advanced understanding of risk and control and governance frameworks, and practices and Operational Risk management or other assessment methodologies., Practical experience of working in the governance structures expected in a financial services business including the management and delivery of governance items, including high-quality reports and proposal documents., Experience conducting stress and/or scenario testing activities., organisational skills and attention to detail, with a demonstrated ability to work independently, lead multiple projects, effectively prioritise, and manage a high volume of tasks, deadlines, requirements, and decisions., knowledge of enterprise risk and control frameworks and resilience risks relating to business operations, technology and supply chains., Knowledge across the following resilience disciplines: Cyber Security, Business Continuity, Incident and Crisis management, Disaster Recovery, Technology Resilience and supplier/vendor management., An understanding of the Enterprises businesses, including key products and services, processes and controls., understanding of concepts and application of change management., understanding of Operational Resilience regulatory requirements and expectations, as well as awareness of Operational Resilience industry practices, evolving trends and leading practices., Awareness of multi-jurisdictional regulatory practices and requirements, where warranted., Ability to produce concise and polished materials, including presentations and reports., Demonstrate leadership behaviours that are consistent with Being BMO Values and Ambition 2030., Presentation and communication skills., Sound judgement., Critical thinking and problem-solving techniques., Time management and prioritization., executive presence with ability to motivate, influence and negotiate., Stakeholder relationship management., Conflict management and resolution skills., data analytics skills, including Microsoft Excel., Collaboration skills.
Nice to Have
Certification in any of the follow would be an advantage CRM, BCI, CCSA, CISA, CA, CCSP, ISC, ITIL.
What You'll Do.
Help shape the Bank’s Resilience Strategy
Lead Operational Resilience Scenario Testing
Drive Compliance and Excellence
Facilitate scenario testing of critical products
Build severe but plausible storylines
Perform end-to-end testing
Engage stakeholders to discuss actions
Assess alternate ways to service customers
Maintain and mature BMO’s Operational Resilience program
Perform testing to assist business operations
Facilitate oversight and challenge activities
Assess compliance with Operational Resilience framework
Mature the bank’s Operational Resilience
Drive insights and recommendations
Provide guidance to Operating Groups
Identify opportunities for enhancing capabilities
Execute roadmap deliverables
Ensure business can continue to operate
Meet relevant Operational Resilience targets
Ensure BMO’s resilience posture is managed
Continuously improve resilience posture
Identify gaps to improve resilience
Build and maintain relationships with business partners
Align approach across the group
Align with various regulators
Maintain understanding of business strategy
Ensure processes and policies remain current
Support self-assessments and reporting
Support escalation of deficiencies
Oversee evaluation of engagement
Document remedial activities
Provide strategic input into business decisions
Make recommendations to leaders
Interpret new regulations
Assess impacts to governance framework
Support development of reports
Monitor remediation of control environment
Lead change management programs
Lead development of communication strategy
Represent Resilience & Integration interests
Influence corporate policy
Network with industry contacts
How You'll Work.
Team & Collaboration
Collaborate with stakeholders across the business; Work closely with a broad range of stakeholders; Partner with the Operational Resilience Team; Build and maintain effective and collaborative relationships with business partners; Engage with stakeholder groups
Communication Scope
Presentation skills; Communication skills
Process & Methodology
Lead multiple projects, Manage a high volume of tasks, Manage deadlines, Manage requirements, Manage decisions, Lead change management programs
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