Jll
OperationSystemManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Operation System Manager at Jll. Skills: property operations, stakeholder engagement, process improvements. Manage daily property operations. Serve as main point of contact for clients”
What You'll Achieve.
drive performance improvements; ensure strict compliance with health and safety standards; elevate service delivery; consistently exceed expectations; operational excellence; client satisfaction; performance excellence; accountability
Industry & Context.
resolve complex issues through quantitative methods and holistic approaches
What They're Looking For.
Must Have
Minimum 5 years of experience in integrated facilities management or related fields, FSM (Facilities Management) certification or equivalent professional credential, Proven background in M&E (Mechanical & Electrical) system management and technical systems oversight, Demonstrated experience in project work management and successful stakeholder engagement, knowledge of occupational health and safety requirements, with a track record of ensuring compliance, Experience working within government or commercial building environments, Excellent verbal and written communication skills, with the ability to engage effectively across all organizational levels
Nice to Have
Working knowledge of vendor management and contract administration, Experience in implementing process improvements and operational best practices, Analytical mindset with proven ability to resolve complex issues through quantitative methods and holistic approaches, Goal-oriented management style with demonstrated success in team motivation and performance excellence, Exposure to property enhancement projects and capital improvement initiatives, Familiarity with building automation systems and smart building technologies, Track record of building and maintaining client relationships in a service delivery environment
What You'll Do.
Manage daily property operations
Serve as main point of contact for clients
Oversee property enhancement projects
and develop your team
Monitor and manage M&E systems
Engage stakeholders effectively
Implement and promote best practices
How You'll Work.
Team & Collaboration
Work closely with clients and your team; Engage stakeholders effectively, from vendors to senior leadership; Lead, coach, and develop your team
Communication Scope
Excellent verbal and written communication skills; ability to engage effectively across all organizational levels
Process & Methodology
Oversee property enhancement projects, project work management
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** As a Operation System Manager, you will lead daily property operations while serving as the primary point of contact for client facilities-related concerns. This role places you at the center of operational excellence, where you'll manage building procedures, drive performance improvements, and ensure strict compliance with health and safety standards. You'll oversee property enhancement works, champion best practices, and develop streamlined processes that elevate service delivery. Working closely with clients and your team, you'll build strong relationships that foster trust and consistently exceed expectations—all while contributing directly to JLL's commitment to operational excellence and client satisfaction. **What your day-to-day will look like:** * Manage daily property operations and client activities for assigned facilities, ensuring seamless execution of all building procedures and performance measures * Serve as the main point of contact for clients, proactively addressing facilities-related concerns and maintaining strong, trust-based relationships * Oversee property enhancement projects and improvement works, ensuring alignment with client expectations and adherence to health and safety standards * Lead, coach, and develop your team through regular training sessions, fostering a collaborative culture built on performance excellence and accountability * Monitor and mana
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