Amazon Logistica do Brasil

Supply Chain/Transportation Management, Fulfillment Center, operations

OperationLead(5x2NightShift),TOMTransportationOperationManagment

$115–175k ~AI est. Fortaleza, Ceara, Brazil FULL TIME
The Brief

“Operation Lead (5x2 Night Shift), TOM - Transportation Operation Managment at Amazon Logistica do Brasil. Skills: Transportation operations, Logistics, Process management. Manage freight execution. Manage carrier performance”

Industry & Context.

Supply Chain/Transportation Management, Fulfillment Center, operations
Problems you'll solve

Troubleshooting; Problem resolution; Root cause analysis

Eligibility Requirements

5x2 night shifts

What They're Looking For.

Must Have

Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level, High School completion, Experience in customer-facing environment, warehousing, logistics, or manufacturing, Experience with Microsoft Office products and applications, People management experience

Nice to Have

Completed University Degree, Intermediate English level, Experience with quality analysis tools (5 Whys, Pareto Analysis, Ishikawa, etc.)

What You'll Do.

Manage freight execution

Manage carrier performance

Develop carrier performance

Ensure service levels

Ensure facility safety

Facilitate information flow

Work with external operations

Ensure truck departures

Monitor fleet arrival

Address freight lifecycle issues

Troubleshoot in a timely manner

Drive customer experience

Communicate with external clients

Communicate with internal clients

Extract data from databases

Perform ad hoc reporting

Develop performance metrics

Understand business impact of trends

Make data-driven decisions

Escalate issues to owners

Meet critical business needs

Measure performed activities

Create narrative of findings

Present weekly findings

Support vehicle arrival monitoring

Allocate vehicles for loading

Ensure dock allocation

Adhere to safety standards

Respond to vehicle scheduling

Prioritize vehicle allocation

Define vehicle allocation

Ensure inbound/outbound movements

Ensure operational excellence

Escalate service risks

How You'll Work.

Team & Collaboration

External clients; Internal clients; Carrier relationships; Sort Center; Carrier; Retail; Finance; Software support; Fulfillment centers; Delivery stations; Sortation centers

Communication Scope

Written communication; Oral communication; Verbal communication

Free ATS check

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