Hewlett Packard Enterprise
OpenshiftSME
Neural analysis suggests this role is
optimal for Expert candidates.
“Openshift SME at Hewlett Packard Enterprise. Skills: Openshift SME, technical issues resolution, customer relations, process improvements, mentoring. Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.. Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and o”
Industry & Context.
Excellent analytical and problem solving skills.; Ability to solve and document solutions for usage of other technicians and customers.
Hybrid work with an expectation to work on average 2 days per week from an HPE office.
What They're Looking For.
Must Have
First Level University degree: a) technical, b) non-technical (i. e. , Bachelor of Arts/ Science). Typically 3-4 year completion beyond High School level, BAS or equivalent experience., 5-7 years experience in relevant technologies and customer environments.
Nice to Have
Relevant industry qualification where applicable.
What You'll Do.
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
and customer-relations questions on subjects such as features
and repairs on current and discontinued products
based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
Ability to act as a mentor and guide other employees.
Ability to provide direction and guidance to process improvements.
Ability to articulate clearly
recommend and explain resolutions /clients.
Understand and utilize ITIL.
Represent the company in a face to face customer location visit
industry conference/trade show
How You'll Work.
Team & Collaboration
Lead or provide expertise to teams or projects.; Cross-Functional Teamwork
Communication Scope
Excellent verbal and written communication skills in language to be supported.; Ability to articulate clearly, recommend and explain resolutions /clients.
Process & Methodology
Action Planning, Lead technical action plans.
Full Job Description
Openshift SME This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** Job Description **HPE Operations** is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. **_Management Level Definition:_** Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to extern
Applying for this Openshift SME role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Hewlett Packard Enterprise?
Real rants from real employees. Read before you apply.