Amazon.com Services LLC

Corporate Operations, Ontology, no business category

OntologistII

$136–199k ~AI est. Santa Barbara, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Ontologist II at Amazon.com Services LLC. Skills: Ontology, Knowledge Graph, Data pipelines, Generative AI. Build and maintain scalable data pipelines. Perform data cleaning and manipulation”

What You'll Achieve.

Ensure materialized mappings are valid and comprehensive; Ensure high-quality customer experiences; Track improvements; Mitigate customer impact; Improve overall experience; Provide real-time insights; Continuous improvement

Industry & Context.

Corporate Operations, Ontology, no business category
Problems you'll solve

Troubleshooting; Logic refinement; Debugging tooling issues; Failure space analysis; Root cause analysis; Anomaly detection

Eligibility Requirements

Team oncall rotation

What They're Looking For.

Must Have

Bachelor's degree or foreign equivalent, 2 year(s) of progressively responsible experience, 1 year(s) of experience in building and update data models, 1 year(s) experience designing solutions, 1 year(s) experience analyzing and distilling large data sets, 1 year(s) experience working on project ideas with partner teams, 1 year(s) experience interpreting product requirements, 1 year(s) experience presenting solutions, 1 year(s) experience driving operational excellence, 1 year(s) experience pushing code and/or holding design reviews, 1 year(s) experience training new teammates

Nice to Have

PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, dbt Certified certification

What You'll Do.

Build and maintain scalable data pipelines

Perform data cleaning and manipulation

Design and build solutions

Analyze and optimize pipeline performance

Create and maintain documentation

Design and implement ontology structures

Own ontology review documents

Host and participate in ontology discussions

Submit Change Requests (CRs)

Merge CRs in the ontology codebase

Use generative AI tooling to automate processes

Develop mappings using JSON structure

Configure metadata on critical data values

Enable query grounding on Knowledge Graph systems

Create semantic understanding and materialization patterns

Work with partner teams to debug tooling issues

Provide training data for model improvements

Generate billions of quads

Write Cypher queries to add to production index

Record and review Knowledge Graph system projects

Perform pre-launch quality assurance processes

Conduct thorough testing in beta and production environments

Discover and investigate data gaps

Discover and investigate quality issues

Discover and investigate failure patterns

Create detailed reports categorizing issues

Develop measurement frameworks to track improvements

Design and propose actionable solutions

Participate in team oncall rotation

Act as point person for high-severity tickets

Triage issues independently

Triage customer- and internally-reported issues

Perform root cause analysis on non-deterministic systems

Re-assign issues to other teams

Implement short- and long-term resolutions

Design and implement comprehensive monitoring systems

Monitor dashboards for real-time insights

Create automated alerting mechanisms

Establish baseline metrics for continuous improvement

Track Alexa customer utterance defects

Generate aggregated KPI metrics

Write custom SQL logic to create metrics dashboards

How You'll Work.

Team & Collaboration

Partner engineering teams; Partner engineering and science teams; Technical stakeholders; Peer collaboration

Communication Scope

Knowledge sharing; Presenting solutions

Process & Methodology

Change Requests (CRs)

Full Job Description

Employer: Amazon.com Services LLC Position: Ontologist II Location: Santa Barbara, CA Job Number: AMZ20452.4 Multiple Positions Available: 1.Build and maintain scalable data pipelines using extract, transform, and load (ETL) software including Pentaho Data Integration, Amazon Business Data Technologies Cradle, and Amazon Knowledge Graph Data Lake to perfom data cleaning and manipulation on large-scale datasets. Design and build solutions by leveraging off the shelf services like AWS Glue; programming languages including Javascript, SQL, SparkSQL, and Python; custom made tools including Graphiq Imports and Data Lake S3 Crawler; and LLMs (Large Language Models) like Cedric Personas and LLM Batch Inference. Analyze and optimize pipeline performance through systematic monitoring and troubleshooting via query optimization, logic refinement, and tooling collaboration with partner engineering teams. Create and maintain documentation of common ETL resolution procedures for knowledge sharing. 2. Design and implement ontology structures that effectively represent a knowledge domain both conceptually in the real world and based on structured data while maintaining flexibility for future expansion. Own ontology review documents, host and actively participate in ontology discussions, submit Change Requests (CRs), and merge CRs in the ontology codebase. Use generative AI tooling, like Rapid Ontology Creation for KEs (ROCK), to automate ontology and data mapping processes, while integrating expertise at critical decision points. Develop mappings using JSON structure and Jinja templates to establish concrete relationships between data layer and ontological constructs. Configure metadata on critical data values (e.g. foreign keys, external keys, data types) to ensure materialized mappings are valid and comprehensive. 3. Enable query grounding on Amazon Knowledge Graph systems (e.g. Graphiq collections, Knowledge Panels, Neptune Graphs) by creating semantic understanding and material

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