ShipBob, Inc.

OnsiteWarehouseSupportSpecialist

$48–65k ~AI est. Bolingbrook, Illinois, United States
The Brief

“Onsite Warehouse Support Specialist at ShipBob, Inc.. Skills: Inventory control, Process management, Merchant support. Run daily cycle counting. Investigate inventory discrepancies”

What You'll Achieve.

Reconcile inventory variances within 24-hour SLA; Resolve merchant requests within 2-hour SLA

Industry & Context.

Problems you'll solve

Root cause analysis

Eligibility Requirements

Stand and walk continuously, Bend, stoop, reach, push/pull frequently, Lift 50 lbs

What They're Looking For.

Must Have

2+ years ICQA experience, Proficiency Warehouse Management System software, Demonstrated ability to work independently, Ability to lift 50 lbs, Able to stand and walk continuously, Able to bend, stoop, reach, push/pull frequently

Nice to Have

Experience using an RF Scanner, Experience communicating directly with customers or vendors

What You'll Do.

Run daily cycle counting

Investigate inventory discrepancies

Report significant discrepancies

Perform physical location checks

Reconcile inventory variances

Determine root cause of inventory adjustments

Lead efforts to correct

Perform audits requested by merchants

Respond and resolve merchant facing requests

Vocalize concerns around inventory practices

Communicate updates to OSS Area Manager

Relay operational information

Present weekly performance reports

Comply with food safety policies

Comply with compliance policies

Handle products safely

Store products safely

Distribute products safely

Maintain product safety

Maintain product quality

Maintain product legality

Follow standard operating procedures

Report concerns related to product condition

Report concerns related to product integrity

Support traceability through accurate record-keeping

Contribute to continuous improvement

Contribute to product safety awareness

Perform other duties as necessary

How You'll Work.

Team & Collaboration

Partner with leadership; Partner with associates; Work with fulfillment center partners; Business review with leaders

Communication Scope

Written communication; Verbal communication; Reading comprehension

Free ATS check

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