ShipBob, Inc.
OnsiteWarehouseSupportSpecialist
“Onsite Warehouse Support Specialist at ShipBob, Inc.. Skills: Inventory control, Process management, Merchant support. Run daily cycle counting. Investigate inventory discrepancies”
What You'll Achieve.
Reconcile inventory variances within 24-hour SLA; Resolve merchant requests within 2-hour SLA
Industry & Context.
Root cause analysis
Stand and walk continuously, Bend, stoop, reach, push/pull frequently, Lift 50 lbs
What They're Looking For.
Must Have
2+ years ICQA experience, Proficiency Warehouse Management System software, Demonstrated ability to work independently, Ability to lift 50 lbs, Able to stand and walk continuously, Able to bend, stoop, reach, push/pull frequently
Nice to Have
Experience using an RF Scanner, Experience communicating directly with customers or vendors
What You'll Do.
Run daily cycle counting
Investigate inventory discrepancies
Report significant discrepancies
Perform physical location checks
Reconcile inventory variances
Determine root cause of inventory adjustments
Lead efforts to correct
Perform audits requested by merchants
Respond and resolve merchant facing requests
Vocalize concerns around inventory practices
Communicate updates to OSS Area Manager
Relay operational information
Present weekly performance reports
Comply with food safety policies
Comply with compliance policies
Handle products safely
Store products safely
Distribute products safely
Maintain product safety
Maintain product quality
Maintain product legality
Follow standard operating procedures
Report concerns related to product condition
Report concerns related to product integrity
Support traceability through accurate record-keeping
Contribute to continuous improvement
Contribute to product safety awareness
Perform other duties as necessary
How You'll Work.
Team & Collaboration
Partner with leadership; Partner with associates; Work with fulfillment center partners; Business review with leaders
Communication Scope
Written communication; Verbal communication; Reading comprehension
Applying for this Onsite Warehouse Support Specialist role?
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