Locus Robotics
Robotics
OnsiteTechnicalSpecialist,Robotics
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Onsite Technical Specialist, Robotics at Locus Robotics. Skills: Robotics, Warehouse operations, System performance. Serve as onsite owner for Array system performance. Ensure daily operational success and stability”
What You'll Achieve.
Achieve throughput targets; Achieve operational KPIs
Industry & Context.
Troubleshooting; Data analysis; Performance analysis
Daily onsite presence, Monday through Friday, 6AM-2:30PM ET
What They're Looking For.
Must Have
Bachelor's Degree in Engineering, 1+ years of experience in warehouse operations, Familiarity with warehouse operations, Hands-on experience troubleshooting hardware or software systems, Analytical skills, Ability to operate effectively in fast-paced environments, Ability to work cross-functionally, Excellent English communication skills
Nice to Have
Technical aptitude with ability to learn quickly
What You'll Do.
Serve as onsite owner for Array system performance
Ensure daily operational success and stability
Monitor system health and performance
Manage and optimize workflows
Achieve throughput targets
Perform onsite robot troubleshooting
Maintain system uptime
Conduct onsite testing
Validate system performance
Support product validation efforts
Provide structured feedback
Compile and analyze operational data
Generate actionable insights
Act as liaison between customer operations and internal
Assist in developing standard operating procedures
Contribute to scaling efforts
Define repeatable models for deployments
How You'll Work.
Team & Collaboration
Customer Success; Product; Sales; Engineering; Customer operations
Communication Scope
Written communication; Verbal communication; Engage diverse audiences
Full Job Description
Locus Robotics is transforming how the world’s leading brands run their warehouses, using AI and advanced robotics to move faster, smarter, and more efficiently than ever before. Our LocusONE platform powers autonomous mobile robots that integrate seamlessly into existing operations, helping teams scale quickly, reduce costs, and keep up with growing demand. Trusted by more than 150 leading retail, healthcare, 3PL, and industrial organizations across 350+ sites worldwide, we deliver real, measurable impact every day. Our Robots-as-a-Service model removes barriers to adoption and drives continuous innovation, giving customers the flexibility to adapt as their operations evolve. At Locus, you are working on technology that is actively reshaping supply chains and solving complex, real-world challenges at scale. As an Onsite Technical Specialist, Robotics you will support our next-generation fully autonomous picking solution, Array. This is a high-impact, onsite role responsible for ensuring operational success, validating system performance, and acting as a key liaison between Customer Success, Product, Sales, and Engineering as Array evolves from Alpha to Beta and into General Availability. This role is based onsite at a customer location in Louisville, KY and requires daily presence Monday through Friday from 6AM-2:30PM ET. Responsibilities Serve as the onsite owner for Array system performance, ensuring daily operational success and stability. Monitor system health and performance, including robot activity, task execution, and workflow management. Proactively manage and optimize workflows to ensure throughput targets and operational KPIs are achieved. Perform onsite robot troubleshooting and repairs as needed to maintain system uptime and operational stability Conduct onsite testing, validation, and performance analysis to support product development and continuous improvement. Support product validation efforts by providing structured feedback on system performance
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