D-ploy
IT
OnsiteSupportEngineer(Kurtköy)
“Onsite Support Engineer (Kurtköy) at D-ploy. Skills: IT support, Onsite support, Troubleshooting, ServiceNow. Provide IT support. Act as onsite point of contact”
Industry & Context.
Troubleshoot incidents
Ability to work independently in an onsite client environment, Ability to provide a clean criminal record extract (not older than 3 months)
What They're Looking For.
Must Have
Fluent English, Fluent Turkish, Minimum 2+ years of experience in IT support / onsite support role, troubleshooting skills in Windows environment, standard IT tools, Experience with ticketing systems, Excellent communication, customer-oriented mindset, Ability to work independently, Well-organized, reliable, detail-oriented, Ability to provide a clean criminal record extract
Nice to Have
Experience in regulated environments
What You'll Do.
Act as onsite point of contact
Troubleshoot incidents
Support IT onboarding
Maintain knowledge base
Support service improvement
How You'll Work.
Communication Scope
Excellent communication; Professional user support
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