Incora
aerospace
OnsiteRepresentativeLead
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optimal for Entry candidates.
“Onsite Representative Lead at Incora. Skills: process management, cross-functional coordination, vendor/stakeholder management. Represent Incora Aircraft at customer production sites. Interact and coordinate with Customer Administrator”
What You'll Achieve.
effectively maintain and replenish customer supply; support customer requirements; monitor all processes, procedures and functions for accuracy and efficiency; increased customer satisfaction; increased profitability
Industry & Context.
resolving issues; expediting critical needs; perform in-depth research
Ability to travel/drive from customer site-to-site, as necessary, Must have and maintain own/reliable transportation and company-approved driving record
What They're Looking For.
Must Have
Minimum of 1-year relative JIT, VMI or 3PO experience, within the aerospace industry, Excellent, proven customer service and interaction skills, with direct customer and supplier contact, Demonstrated ability to serve in liaison and/or as a trained and reliable company representative, with positive results, working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity, Ability to mentor and lead a team, Demonstrated ability to be a self-starter and self-motivated, Excellent organizational and time-management skills, Clear and accurate data entry and documentation skills, follow-through and perseverance to handle multiple tasks simultaneously, Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers’, Ability to be detailed oriented and perform in-depth research, if required, Ability to be cross-trained in multiple critical areas of the department competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i. e. , spreadsheets, formulas, importing and exporting of files, as applicable) as required, Must be open to schedule demands changes and demands, per customer needs, Must have the ability to travel/drive from customer site-to-site, as necessary, Must have and maintain own/reliable transportation and company-approved driving record
Nice to Have
Some college or college degree is preferred
What You'll Do.
Represent Incora Aircraft at customer production sites
Interact and coordinate with Customer Administrator
Maintain and replenish customer supply
Provide on-site presence and liaison
Expedite critical needs
Monitor all processes
procedures and functions
Maintain ongoing communication with Regional Customer Program Manager
Provide operational support and status updates
Coordinate New "Add" and/or "Off" contract opportunities
Identify opportunities for process improvements
Identify opportunities for additional value-added products or services
How You'll Work.
Team & Collaboration
Interact and coordinate directly with the Customer Administrator; Interact and coordinate directly with on-site functional area managers; Maintain ongoing and consistent communication with the Regional Customer Program Manager, Contracts, Sales and Finance; Share knowledge and experience with others
Communication Scope
Excellent customer service skills; Clear and accurate data entry and documentation skills; Maintain ongoing and consistent communication
Full Job Description
_**Our Incora Story is really taking off – we’d love you to join us for the journey.**_ **We are currently seeking an exceptional Onsite Representative Lead to join our team.** **As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.** As **Onsite Representative Lead** is accountable for representing Incora Aircraft at customer production sites, interacting and coordinating directly with the Customer Administrator and on-site functional area managers to effectively maintain and replenish customer supply bins; and for providing an on-site presence and liaison to assist in monitoring stock levels, resolving issues and expediting critical needs in support of customer requirements. This role is responsible for monitoring all processes, procedures and functions for accuracy and efficiency. **Key Activities:** * Ability to mentor and lead a team Demonstrated ability to be a self-starter and self-motivated. * Excellent organizational and time-management skills Clear and accurate data entry and documentation skills Strong follow-through and perseverance to handle multiple tasks simultaneously * Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers’ * Ability to be detailed oriented and perform in-depth research, if required Ability to be cross-trained in multiple critical areas of the department Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required Must be open to schedule demands changes and demands, per customer needs * Must have the ability to travel/drive from customer site-to-site, as necessary Must have and maintain own/reliable transportation and company-approved driving record **About Role:** * The On Site Representative Lead is responsible for m
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