Cardinal Health
healthcare
OnsiteAccountRepresentative
“Onsite Account Representative at Cardinal Health. Skills: Account management, Client relationship management, Operational efficiency, Problem-solving, Solution delivery. Serve as the primary onsite operational contact for an assigned prime vendor account, building and maintaining working relationships with key client stakeholders and decision-makers.. Act as a direct liaison between the client and various Cardinal Health internal teams (e.g. , Customer Service, Field Service, Distribution) to en”
What You'll Achieve.
making healthcare safer and more efficient; making a direct impact on their operations; ensuring seamless service delivery; fostering client relationships; driving operational excellence; cultivate deep, lasting relationships with decision-makers; navigate complex healthcare environments; strategically align Cardinal Health's offerings with our customers' evolving needs; focus on operational efficiency, problem-solving, and ensuring our solutions consistently meet the client's expectations; maximizing the value of our partnership; Contribute to account profitability by ensuring efficient operations and identifying value-add opportunities.
Industry & Context.
Ability to identify issues, analyze root causes, and facilitate effective solutions in a timely manner.
Must be onsite in Hyannis 4+ days a week., Customer/Vendor credentialing may be required (this may include vaccinations).
What They're Looking For.
Must Have
Ability to establish and nurture strong, trusted working relationships with clients and internal teams., Understanding of supply chain, logistics, and operational processes., Ability to identify issues, analyze root causes, and facilitate effective solutions in a timely manner., verbal and written communication skills, with the ability to convey information clearly and concisely., A collaborative team player who can effectively coordinate with various internal departments to achieve client objectives., A genuine commitment to understanding and meeting customer needs and ensuring their satisfaction., This is an onsite position, requiring daily presence at the designated client facility.
Nice to Have
Bachelor's degree in a related field, or equivalent combination of education and relevant work experience, preferred.
What You'll Do.
Serve as the primary onsite operational contact for an assigned prime vendor account
building and maintaining working relationships with key client stakeholders and decision-makers.
Act as a direct liaison between the client and various Cardinal Health internal teams (e.g.
Distribution) to ensure timely product availability
and manage any price discrepancies.
Identify and qualify new sales opportunities
developing and executing plans to introduce innovative solutions that meet both customer and Cardinal Health objectives.
Influence account profitability through strategic account management and value-driven solutions.
Support the day-to-day management of product and logistics issues within the client's operations.
Drive operational effectiveness and efficiency within the assigned account
identifying areas for improvement and implementing solutions.
Ensure the client's compliance with Cardinal Health programs and other contractual agreements
maximizing the value of our partnership.
Contribute to account profitability by ensuring efficient operations and identifying value-add opportunities.
Apply a solid working knowledge of Cardinal Health's offerings and the client's industry to support the delivery of tailored solutions.
Effectively facilitate addressing internal and external needs for the assigned account
with guidance from leadership as needed.
Identify and escalate potential new sales opportunities or solution needs within the assigned account to the appropriate sales teams.
Provide regular updates on key account metrics
and project progress to both the client and Cardinal Health management.
Support contract adherence and identify opportunities for product mix optimization within the assigned account.
How You'll Work.
Team & Collaboration
Act as a direct liaison between the client and various Cardinal Health internal teams (e.g. , Customer Service, Field Service, Distribution); A collaborative team player who can effectively coordinate with various internal departments to achieve client objectives.
Communication Scope
verbal and written communication skills, with the ability to convey information clearly and concisely.
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