OnlineStoreManager

Lely, founded in 1948, is committed to creating a sustainable, profitable, and enjoyable future in agriculture. Driven by the challenges farmers face and the needs of cows, we develop high-quality robots and data systems that improve animal welfare, flexibility, and productivity on dairy farms. Our mission is to support sustainable food production. For more than 30 years, we have been a global leader in the sales and service of automated systems for successive generations of dairy farmers. Every day, we inspire our colleagues to provide customers with innovative solutions and to be a reliable partner for long-term advice and support. With our state-of-the-art Lely Campus in Maassluis and a worldwide network of dedicated Lely Centers offering tailored sales and service, Lely operates in more than fifty countries. Online Store Manager At Lely, we are building the next step in our commercial model. E-commerce is a key part of that: enabling farmers to easily purchase consumables and supporting Lely Centers with a scalable, digital channel. We are looking for an Online Store Manager who will own and improve the performance of the Lely Store in practice. This is a hands-on ownership role, focused on execution, performance and making the platform work for customers and Lely Centers Your role You are responsible for the day-to-day operation and commercial performance of the Lely Store. You make sure: the platform runs smoothly customers can easily order and use it Lely Centers are supported in using the channel performance improves continuously You sit at the intersection of: business customer experience data daily execution Your responsibilities Own the online store * Manage daily operations across markets and Lely Centers * Ensure product catalogues, pricing and availability are correct * Identify and solve issues in flows, orders and content * Drive commercial performance Improve conversion, repeat orders and adoption * Monitor and act on KPIs (conversion rate, order fr