Destination Knot

travel

Online|CustomerServiceRepresentative|HotelBookings

$40–70k Birmingham, United Kingdom Remote Friendly
The Brief

“Online | Customer Service Representative | Hotel Bookings at Destination Knot. Skills: customer service, hotel bookings. Assist clients in selecting and booking hotel accommodations. Provide accurate information on hotel amenities, pricing, and availability”

Industry & Context.

travel

What They're Looking For.

Must Have

communication and customer service skills, Friendly, professional demeanor and positive attitude, Comfortable working independently and managing time effectively, Basic computer skills and a reliable internet connection, Interest in travel and helping clients plan memorable stays

Nice to Have

Previous experience in customer service, hospitality, or sales is a plus but not required

What You'll Do.

Assist clients in selecting and booking hotel accommodations

Provide accurate information on hotel amenities

Respond promptly and professionally to client inquiries via phone

Maintain detailed and accurate records of client interactions and bookings

Collaborate with team members to ensure seamless client experiences

Stay updated on hotel offerings

Attend virtual training sessions and team meetings

How You'll Work.

Team & Collaboration

Collaborate with team members to ensure seamless client experiences

Communication Scope

communication and customer service skills

Free ATS check

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