Company

hospitality and travel

Online|CustomerServiceHospitalityReservations|EntryLevel

$45–65k Baltimore, Maryland, United States Remote Friendly
The Brief

“Online | Customer Service Hospitality – Reservations | Entry Level. Skills: Customer Service, Reservations, Hospitality. Assist clients with making and managing reservations for hotels, resorts, and travel-related services. Provide clear and professional communication regarding booking details and availability”

What You'll Achieve.

providing a smooth and positive customer experience

Industry & Context.

hospitality and travel

What They're Looking For.

Must Have

communication skills with a customer-first approach, Organized with attention to detail, Comfortable using online systems and reservation tools, Ability to manage tasks independently

Nice to Have

Customer service, hospitality, or administrative experience is helpful but not required

What You'll Do.

Assist clients with making and managing reservations for hotels

and travel-related services

Provide clear and professional communication regarding booking details and availability

Support the reservation process from inquiry through confirmation

Review reservation information for accuracy

including dates and guest details

Maintain organized records of client bookings and communications

Provide follow-up support and respond to customer questions as needed

How You'll Work.

Team & Collaboration

Collaborative and supportive team culture

Communication Scope

professional communication

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