Company

travel

OnlineCustomerServiceBookingHotels

$45–75k New York, United States Remote Friendly
The Brief

“Online Customer Service – Booking Hotels. Skills: Customer Service, Hotel Bookings. Assist clients with selecting and booking hotel accommodations. Provide accurate information on hotel options, amenities, pricing, and availability”

Industry & Context.

travel

What They're Looking For.

Must Have

communication and customer service skills, Professional, positive, and client-focused attitude, Ability to work independently and manage time effectively, Basic computer proficiency and reliable internet access, Interest in travel and hospitality

Nice to Have

Previous experience in customer service, hospitality, or sales

What You'll Do.

Assist clients with selecting and booking hotel accommodations

Provide accurate information on hotel options

Respond to client inquiries via phone

Maintain accurate records of client interactions and bookings

Stay informed on travel trends and hotel offerings

Participate in virtual training sessions and team meetings

How You'll Work.

Team & Collaboration

Collaborate with team members to ensure a smooth client experience

Communication Scope

communication skills

Free ATS check

Applying for this Online Customer Service – Booking Hotels role?

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