OnlineCommunityCoordinator

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. As an Online Community Coordinator, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. As a Coordinator, you will be passionate about fostering safe, supportive, and engaging spaces where members can connect, learn, and share their experiences. In this role, you’ll support the day‑to‑day operations, content scheduling, and engagement of our online customer community—helping build a respectful, welcoming environment where members feel heard, supported, empowered, and celebrated. The ideal candidate is an empathetic, proactive communicator and creative thinker with a strong customer‑first mindset. You bring fresh ideas, collaborate effectively as a team player, and enjoy engaging with people, guiding conversations, and shaping experiences that empower members and strengthen meaningful connections, while ensuring interactions remain positive, helpful, and aligned with community guidelines. What you’ll do * Monitor and moderate conversations to maintain a respectful, welcoming environment and uphold the community guidelines * Contribute to community engagement by participating in members posts, polls, and prompts and discussion threads that spark conversation and connection. * Help foster real-time engagement by welcoming new members, responding to comments, and encouraging participation in discussions. * Real-time review of