Blockit
GTM
OnboardingSpecialist
“Onboarding Specialist at Blockit. Skills: Onboarding, Customer experience, Product value, Customer insights. Run onboarding calls with new customers. Guide customers through setup”
What You'll Achieve.
Own the early prospect and customer experience; Get customers set up; Unlock the product quickly; Make sure customers are seeing real value; Help close customers; Scale the customer experience
Industry & Context.
What They're Looking For.
Must Have
6 months+ of tech sales or customer-facing experience
Nice to Have
1+ years of any professional working experience preferred (internships count!), You use AI tools in your own workflow and are curious about where the space is going, Familiarity with tools like Notion, Slack, or Google Workspace, Interest in scheduling, productivity, or EA and ops workflows
What You'll Do.
Run onboarding calls with new customers
Guide customers through setup
Guide customers through core workflows
Support pilots and early GTM efforts
Help prospects experience product value
Build deep understanding of product
Create onboarding materials
Create onboarding guides
Create onboarding templates
Identify and flag product gaps
Identify and flag bugs
Flag customer insights
Be advocate for customers
How You'll Work.
Team & Collaboration
Work directly with founders; Feed insights back to engineering; Feed insights back to product
Communication Scope
Clear; Warm; Explain technical concepts without making people feel dumb
Applying for this Onboarding Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Blockit?
Real rants from real employees. Read before you apply.