Calamatta Cuschieri Moneybase plc
FinTech
OnboardingFraudAnalyst
“Onboarding Fraud Analyst at Calamatta Cuschieri Moneybase plc. Skills: Fraud analysis, Customer onboarding, Compliance. Review customer applications. Verify customer applications”
What You'll Achieve.
Accuracy of onboarding reviews; Quality of onboarding reviews; Fraud detection effectiveness; Turnaround time for onboarding; Turnaround time for investigations; Compliance adherence; Reduction in fraud losses; Reduction in operational risk; Customer satisfaction; Customer response times
Industry & Context.
Analytical skills; Investigative skills; Problem-solving skills
Shift-based work may be required
What They're Looking For.
Must Have
Previous experience in payments, Previous experience in fintech, Previous experience in banking, Previous experience in fraud prevention, Previous experience in onboarding, Previous experience in compliance, Understanding of KYC, Understanding of KYB, Understanding of AML, Understanding of fraud monitoring processes, Analytical skills, Investigative skills, Problem-solving skills, High attention to detail, High accuracy, Ability to work independently, Manage multiple tasks, Experience with CRM systems, Experience with SQL, Experience with Power BI, Experience with fraud monitoring tools, Proven experience managing chargebacks, Proven experience managing fraud prevention frameworks end-to-end, Excellent written communication skills, Excellent verbal communication skills
Nice to Have
Experience within a Payment Service Provider, Experience within a fintech, Experience within a financial institution, Knowledge of card payments, Knowledge of chargebacks, Knowledge of transaction monitoring, Knowledge of fraud tools, Familiarity with regulatory frameworks, Familiarity with risk-based onboarding practices, Experience using fraud detection systems, Experience using case management systems
What You'll Do.
Review customer applications
Verify customer applications
Approve customer applications
Monitor payment activity
Identify fraudulent transactions
Prevent fraudulent transactions
Ensure compliance with policies
Ensure compliance with regulations
Ensure compliance with anti-fraud procedures
Deliver seamless customer experience
Conduct Know Your Customer checks
Conduct Know Your Business checks
Conduct Customer Due Diligence checks
Assess company structures
Assess ownership details
Assess business activities
Validate customer identity
Validate business information
Validate payment documentation
Ensure onboarding compliance
Perform risk-based reviews
Escalate high-risk cases
Escalate suspicious cases
Escalate complex cases
Maintain accurate customer records
Maintain accurate documentation
Lead daily fraud monitoring
Oversee daily fraud monitoring
Conduct daily fraud investigations
Manage chargeback operations
Ensure timely chargeback recovery
Ensure accurate chargeback recovery
Ensure timely chargeback reporting
Ensure accurate chargeback reporting
Build fraud detection rules
Review fraud detection rules
Optimize fraud detection rules
Act as point of contact for fraud
Collaborate with Technology teams
Collaborate with Product teams
Implement data analytics
Implement machine-learning fraud detection
Identify emerging fraud trends
Implement proactive measures
Prepare fraud metrics
Present fraud metrics
Prepare loss analysis
Present loss analysis
Prepare performance insights
Present performance insights
Support fraud awareness initiatives
Support internal training initiatives
Contribute to policy design
Contribute to process design
Ensure regulatory compliance
Ensure audit readiness
Maintain confidentiality
Handle sensitive customer information securely
Maintain audit-ready records
Follow internal risk assessment procedures
Follow escalation protocols
Communicate professionally with customers
Request additional documentation
How You'll Work.
Team & Collaboration
Risk teams; Compliance teams; Customer Operations teams; Technology teams; Product teams
Communication Scope
Written communication; Verbal communication
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