Culligan UK limited
water industry
OnboardingAdvisor
“Onboarding Advisor at Culligan UK limited. Skills: Customer service, Order processing, Customer support. Act as the first point of contact for customers via phone, and email, addressing inquiries and resolving issues promptly. Ensure timely and professional follow-up with customers to confirm their satisfaction and address any outstanding concerns”
Industry & Context.
What They're Looking For.
Must Have
Customer-focused mindset with the ability to build relationships, Attention to detail, Ability to handle high-pressure situations and resolve conflicts effectively, Self-motivated and proactive, with team collaboration skills, Positive and patient attitude when dealing with customer concerns, Ability to work independently and as part of a team, Able to handle diverse & competing priorities effectively
What You'll Do.
Act as the first point of contact for customers via phone
addressing inquiries and resolving issues promptly
Ensure timely and professional follow-up with customers to confirm their satisfaction and address any outstanding concerns
Process and confirm customer orders with accuracy
ensuring timely communication regarding order status and delivery times
Update and maintain customer information in the company's CRM system
ensuring accuracy and completeness of data
Coordinate with relevant departments to ensure after-sales service is handled swiftly and efficiently
Perform any additional duties as assigned by management
How You'll Work.
Team & Collaboration
Self-motivated and proactive, with team collaboration skills.
Applying for this Onboarding Advisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Culligan UK limited?
Real rants from real employees. Read before you apply.