Genius Sports
sports data and technology
On-siteTrackingHardwareSupport
Neural analysis suggests this role is
optimal for Mid+ candidates.
“On-site Tracking Hardware Support at Genius Sports. Skills: hardware support, troubleshooting, maintenance. Serve as first responder. Perform basic troubleshooting”
What You'll Achieve.
ensure correct operation of Dragon tracking systems; ensure equipment functions correctly before and during live sports events
Industry & Context.
solve problems under pressure
Availability on weekends, match-day hours, on call for urgent match-day (-1) support, Comfortable with heights, ladder usage, following health & safety protocols, Willingness to travel locally/regionally, transport equipment
What They're Looking For.
Must Have
English proficiency (B1–B2 minimum), Availability on weekends and during match-day hours, Ability to work independently, Comfortable with heights, ladder usage, Willingness to travel locally/regionally
Nice to Have
Familiarity with cable termination (RJ45), a vehicle is an asset
What You'll Do.
Serve as first responder
Perform basic troubleshooting
Power cycle/reboot network devices
and reposition cameras
Connect to networking equipment
Replace hardware components
Document actions and issues
Coordinate with stadium staff
How You'll Work.
Team & Collaboration
working independently or with remote support; Coordinate with stadium staff and remote support teams
Communication Scope
English proficiency
Full Job Description
About Genius Sports Genius Sports is a global leader in sports data and technology, powering the ecosystem that connects sports, betting, and media. With over 20 years of experience and a network of more than 500 sports league partnerships, Genius Sports delivers cutting-edge solutions across five core divisions. With offices across the globe, Genius Sports supports live operations that fuel the digital transformation of sport. Note: Please submit your CV in English. Role Overview As an On-site Tracking Hardware Support (OTHS), you will be the first line of support for Genius Sports’ hardware infrastructure at sports venues. Your mission is to maintain, troubleshoot, and ensure the correct operation of the Dragon tracking systems and video streaming hardware used in elite stadiums. You will be a key point of contact on-site, working independently or with remote support from engineering teams, ensuring our equipment functions correctly before and during live sports events. Key Responsibilities Serve as the first responder for hardware and connectivity issues in stadiums (MD and MD-1 support). Perform basic troubleshooting and maintenance: Reseat, replace, or terminate copper and fibre cables Power cycle/reboot network devices (servers, switches, routers) Clean, re-angle, and reposition cameras as needed Connect to networking equipment via laptop for diagnostics (with remote engineering support) Replace hardware components (e.g., cameras, cables, connectors) with provided equipment Document actions and issues post-visit via internal reporting systems Coordinate with stadium staff and remote support teams in a professional manner Use ladders and access elevated or restricted areas to maintain or inspect equipment Be on call for urgent match-day (-1) support when required Requirements Technical Skills: Basic knowledge of networking hardware (Ethernet/fibre, switches, servers, routers) Comfortable using laptops for diagnostics and basic configuration Experience with hand
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