Delivery Hero
Internet
OnDemandManager
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“On Demand Manager at Delivery Hero. Skills: Sales, Account Management, Business Consultancy, Financial control, Profitability, Pricing strategy, Implementation costs, Operation costs, Recurrent sales. Sales and account management. Coordinate financial control and profitability”
What You'll Achieve.
Growing the On-Demand business; Establish a working partnership grounded on sustainable economics for both parties; Generate improvements; Continuous profitability
Industry & Context.
Problem solver; Data-driven; Analytical
What They're Looking For.
Must Have
Minimum 5 years of experience in Account Management, Sales, Business Consultancy, or other relevant field, Problem solver, data-driven, analytical, Project management skills, proactive, highly organized, and detail-oriented, Customer-oriented with commercial skills, Accountability and ownership for projects from start to finish - can understand the entire funnel and identify where to take actions, Good communication and interpersonal skills, Motivated by working in a high-growth and high-performance start-up with a fast pace and multiple responsibilities, Excellent Portuguese and English skills
What You'll Do.
Sales and account management
Coordinate financial control and profitability
Coordinate operational needs
Coordinate necessary tech developments/ adaptations
Manage a small team of junior account managers and salespeople
Act as the bridge between the local AM team and On-Demand HQ
Prioritize top accounts in each country
Identify the solutions that each partner needs
Develop an action plan for how to target and pitch them
Lead contract negotiations
Share feedback from partners with product and operations teams
Monitor financials in the country
How You'll Work.
Team & Collaboration
Act as the bridge between the local AM team and On-Demand HQ; Share feedback from partners with product and operations teams
Communication Scope
Good communication and interpersonal skills
Process & Methodology
Project management skills, Proactive, Highly organized, Detail-oriented, Accountability and ownership for projects from start to finish, Can understand the entire funnel and identify where to take actions
Full Job Description
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSION Glovo launched Glovo On-Demand in 2022, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet. As an On-Demand Country Lead, you will be the lead in Portugal for growing the On-Demand business. THE JOURNEY Be the country manager for logistics as a service - this primarily means sales and account management, but you will also have a role 360 role and help to coordinate financial control and profitability, operational needs, necessary tech developments/ adaptations, etc. * Manage a small team of junior account managers and salespeople * Act as the bridge between the local AM team and On-Demand HQ * Prioritize top accounts in each country, identify the solutions that each partner needs (working closely with local AMs), and develop an action plan for how to target and pitch them. Build proposals and lead contract negotiations to establish a strong working partnership grounded on sustainable economics for both parties * Share feedback from partners with product and operations teams to generate improvements * Monitor financials in the country: pricing strategy, implementation costs, and continuous profitability through operation costs and recurrent sales ## Qualifications WHAT YOU WILL BRING TO THE RIDE * Minimum 5 years of experience in Account Management, Sales, Business Consultancy, or other relevant field * Problem solver, data-driven, analytical * Project management skills, proactive, highly organized, and detail-oriented * Customer-oriented with strong commercial skills * Accountability and ownership for projects from s
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