Omni/Ops
Retail
Omni/OpsTeamLead
“Omni/Ops Team Lead at Omni/Ops. Drive sales. Deliver positive customer experience”
What You'll Achieve.
Achieve store objectives; Drive accomplishment of key metrics; Maximize productivity; Enhance performance
Industry & Context.
Decision making
Move around all store areas, Lift at least 50 lbs, Push/pull receiving equipment up to 500 lbs
What They're Looking For.
Must Have
1+ years of retail experience, Available to work a flexible schedule, Must regularly move around all store areas, Must bend, reach, stretch for product, Must lift, carry, and move at least 50 lbs, Ability to push/pull receiving equipment weighing up to 500 lbs
What You'll Do.
Deliver positive customer experience
Receive inbound deliveries
Process inbound deliveries
Ensure merchandise is customer ready
Execute customer orders with accuracy
Execute customer orders with efficiency
Execute customer orders with speed
Prepare outbound shipments
Complete outbound shipments
Replenish store supplies
Maintain store facilities
Achieve store objectives
Execute store shipment deliveries
Execute store fulfillment activities
Process product accurately
Process product efficiently
Maximize productivity
Lead shortage control
Lead inventory accuracy
Acknowledge manifests
Process product transfers
Process damaged items timely
Communicate daily goals
Communicate key tasks
Maintain communication boards
Organize back-of-house areas
Organize store fulfillment areas
Organize customer pickup areas
Utilize omni planning tools
Utilize operations planning tools
Determine forecasted unit projections
Determine inbound shipment activities
Determine outbound shipment activities
Determine required labor hours
Participate in leadership workload planning meetings
Plan operations tasks
Schedule operations tasks
Track store supply usage
Place replenishment orders
Support facilities processes
Support lighting programs
Support recycling programs
Support store maintenance
Support housekeeping responsibilities
Respond to changing circumstances
Assist with onboarding
Initiate teaching opportunities
Support associate learning
Champion associate engagement
Celebrate associate achievements
Foster positive store culture
Support in-store customer experience
Provide excellent customer service
Support store during key coverage periods
How You'll Work.
Team & Collaboration
Collaborate with merchandising teams; Collaborate with selling teams; Partner with others; Encourage others
Applying for this Omni/Ops Team Lead role?
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