BJ's Wholesale Club

OmniExperienceSupervisor

$0–0k Sevierville, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Omni Experience Supervisor at BJ's Wholesale Club. Skills: Omni functions, Team leadership, Member experience. Perform OMNI functions. Lead Omni team members”

What You'll Achieve.

Drive club performance; Drive performance and profitability; Achieve club performance goals; Achieve club performance metrics

Industry & Context.

Problems you'll solve

Sound decision-making; Identify trends; Identify areas of opportunity; See breakdown in process; Correct breakdown in process

Eligibility Requirements

Lifting up to 30 pounds, Lifting over 30 pounds with assistance, Moving machinery, Loud equipment, Temperature extremes, Exposure to cleaning agents

What They're Looking For.

Must Have

1 year experience overseeing team, Goal setting for performance, Meeting deadlines, Organizing workflow, Assigning tasks, Supporting staff, Reporting to Assistant Club Management, Monitoring employee productivity, Communicating with Club Leadership, Demonstrate leadership capabilities, Driving team member engagement, Managing/supervising cross-functional teams, Training team members, Driving and communicating results, Own and deliver against strategic initiatives, Committed to driving outstanding service, Open shift availability, 18 years of age

Nice to Have

Previous order pulling experience, Previous RF scanner experience

What You'll Do.

Perform OMNI functions

Lead Omni team members

Establish operational efficiencies

Maintain policies and procedures

Deliver outstanding member experience

Administer digital initiatives

Process Member orders

Pull merchandise from pick list

Move merchandise from sales floor

Update merchandise locations

Maintain consistency and organization

Pick orders from sales floor

Communicate problems with inventory

Communicate problems with equipment

Recommend process improvements

Identify expired items

Identify short dated items

Communicate concerns with Club Leadership

Pick orders in timely manner

Meet productivity requirements

Ensure service level agreements are met

Handle spoiled products

Process returns to club

Review daily OMNI reporting

Review weekly OMNI reporting

Meet OMNI productivity expectations

Review ordering of supplies

Review replenishment of supplies

Maintain proper dress code attire

Perform other duties as assigned

Work in other departments

How You'll Work.

Team & Collaboration

Build high performing teams; Create culture of collaboration; Teach, coach, lead; Support team member engagement; Address all concerns; Escalate concerns; Work together with collaboration; Work as a team; Achieve goals

Communication Scope

Communicate effectively; Provide information

Process & Methodology

Goal setting, Organizing workflow, Assigning tasks, Monitoring productivity

Full Job Description

**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Working closely with the Assistant Club Manager, the Omni Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Perform all OMNI functions, lead the Omni team members and to establish operational efficiencies, maintain policies and procedures and deliver an outstanding member experien

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