Emma – The Sleep Company
Wholesale EU
OfflineOperationsIntern
“Offline Operations Intern at Emma – The Sleep Company. Skills: Process excellence, Supply chain, Operations. Analyze operational processes. Improve operational processes”
What You'll Achieve.
Increase efficiency; Reduce errors; Ensure optimal stock levels; Meet delivery timelines; Improve customer experience; Ensure accurate order fulfilment; Ensure client satisfaction
Industry & Context.
Data analysis; Process optimization
What They're Looking For.
Must Have
Good communication skills in English, Skilled in data analysis, Process-driven, Excellent communicator, Eager to learn, Adaptable, Take initiative, Available to start in next two months
What You'll Do.
Analyze operational processes
Improve operational processes
Implement standardized workflows
Implement quality controls
Monitor key performance indicators
Prepare performance reports
Collaborate with cross-functional teams
Identify process improvement initiatives
Execute process improvement initiatives
Assist in demand forecasting
Assist in production scheduling
Coordinate with suppliers
Coordinate with production partners
Meet delivery timelines
Resolve production bottlenecks
Contribute to process documentation
Optimize planning tools
Support first mile operations
Coordinate supplier collections
Coordinate inbound transport
Monitor last mile deliveries
Resolve delivery delays
Improve customer experience
Assist with warehouse inventory tracking
Assist with stock accuracy
Optimize warehouse processes
Process return flows efficiently
Communicate with return partners
Assist OPS account managers
Coordinate with B2B partners
Coordinate with internal teams
Support order management
Ensure accurate order fulfilment
Collaborate with customer excellence team
Address client issues
Ensure client satisfaction
Maintain operational dashboards
Report improvement opportunities
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; Customer excellence team
Communication Scope
English communication
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