Sia
Consulting
Office&WorkplaceManager
“Office & Workplace Manager at Sia. Skills: Office Management, Workplace Experience, Team Management, Vendor Management. Manage a team of 2 employees. Organize activity distribution”
What You'll Achieve.
Ensure leading employee and client experience; Ensure operational functioning of spaces; Contribute to making offices attractive; Contribute to making offices high-performing; Contribute to making offices representative of company image; Ensure homogeneity of employee experience across sites; Optimize space occupancy; Ensure impeccable experience for participants; Ensure impeccable experience for clients; Monitor service quality; Monitor deadline adherence; Monitor costs; Monitor expected service levels; Optimize costs related to sites; Optimize costs related to services; Optimize costs related to suppliers; Ensure compliance with regulatory obligations; Ensure compliance with safety standards
Industry & Context.
Problem resolution; Troubleshooting; Continuous improvement
What They're Looking For.
Must Have
5 to 10 years experience in Office Management, Facility Management, Hospitality or Workplace Management, Successful team management experience, Experience managing multi-site environments, Experience organizing corporate events and client reception, Ability to manage service providers, Ability to track contracts, Ability to analyze performance indicators, Excellent organizational and prioritization skills, Strong service orientation and user experience sense, Ease of relationship building with all levels of stakeholders, Ability to manage multiple projects simultaneously, Ability to manage multiple events simultaneously, Ability to manage multiple operational topics simultaneously, Sense of continuous improvement, Ability to transform tracking data into action plans, Proficiency in Microsoft 365 tools
Nice to Have
Experience in multi-site environments across multiple cities
What You'll Do.
Manage a team of 2 employees
Organize activity distribution
Ensure service continuity across all sites
Ensure daily operation of 3 Parisian sites and
Supervise reception services
Supervise maintenance services
Supervise security services
Supervise cleaning services
Supervise mail services
Supervise occupant services
Coordinate technical interventions
Act as primary contact for building managers
Act as primary contact for owners
Ensure quality of work environment
Ensure employee satisfaction
Ensure excellence in services for teams
Ensure excellence in services for visitors
Monitor workspace usage
Optimize space occupancy
Measure employee satisfaction regarding spaces
Measure employee satisfaction regarding services
Measure employee satisfaction regarding on-site experience
Support internal teams in organizing meetings
Support internal teams in organizing seminars
Support internal teams in organizing conferences
Support internal teams in organizing cocktails
Support internal teams in organizing client events
Ensure impeccable experience for participants
Ensure impeccable experience for clients
Coordinate with event service providers
Coordinate with internal teams
Select service providers
Negotiate with service providers
Manage service providers
Track service performance indicators
Track service commitments
Measure supplier performance
Implement continuous improvement plans
Monitor service quality
Monitor deadline adherence
Monitor expected service levels
Define key indicators for site management
Define key indicators for employee experience
Monitor office space occupancy rate
Identify optimization levers for spaces
Measure resolution times for reported issues
Report to internal stakeholders
Develop general services budget
Develop events budget
Identify cost optimization opportunities
Track administrative and financial aspects of contracts
Track administrative and financial aspects of services
Contribute to cost optimization for sites
Contribute to cost optimization for services
Contribute to cost optimization for suppliers
Ensure compliance with regulatory obligations
Ensure compliance with safety standards
Coordinate evacuation drills
Coordinate regulatory checks
Participate in implementing health policies
Participate in implementing safety policies
Participate in implementing environmental policies
Ensure practice compliance across all sites
Manage or contribute to transversal projects
Oversee work on existing site
Optimize or redevelop workspaces
Support relocation or reorganization of a site
Implement new internal event format
Implement new client event format
How You'll Work.
Team & Collaboration
Cross-functional project teams; Internal teams; Service providers; Building managers; Property owners; Employees; Clients
Process & Methodology
Project management, Transversal projects
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