VillageMD
Healthcare
OfficeSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Office Supervisor at VillageMD. Skills: Supervising, Operations management, Patient care. Manage team members in partnership with Practice Manager. Support patient-centric urgent care experience”
What You'll Achieve.
Ensure high-quality, connected care services; Achieve better outcomes at reduced total cost of care
Industry & Context.
Resolving disputes
Long shifts, Weekends, Closing shifts, Opening shifts, Must work on-site, Lifting heavy objects, Repetitive tasks, Light cleaning, Heavy computer use
What They're Looking For.
Must Have
Minimum 1 year of supervising or managing experience, Ability to successfully multitask, Good computer skills, Basic Life Support (BLS) certification
Nice to Have
Bachelor’s degree in management, business or other applicable degree, Bilingual language skills
What You'll Do.
Manage team members in partnership with Practice Manager
Support patient-centric urgent care experience
Support overall functions of the site
Manage site performance and patient flow
Order medical and office supplies
Open and close the site
Assist Practice Manager with administrative responsibilities
Build positive communication with providers
Ensure staff professionalism and development
Manage team interviewing and performance
Collaborate with HR team on development plans
Maintain patient confidentiality
Interact with patients at discharge
Resolve patient disputes
How You'll Work.
Team & Collaboration
Manage team members in partnership with Practice Manager; Build positive communication with providers and work as a team; Collaborate with the HR team
Communication Scope
Exceptional communication skills; Delivering constructive feedback; Counseling management
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ The Office Supervisor is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of an urgent care location. A supervisor is accountable for: * Managing team members in partnership with Practice Manager * Supporting a patient-centric urgent care experience from welcome to departure of the facility and ensuring an inviting and hospitable environment * Supporting overall functions of the site, team, and providers with day-to-day operations. _Essential Functions/Responsibilities_**** _Site Management_ * Managing the performance of the site; understanding at all times of how many patients have visited the site, whether there are any del
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