VillageMD
Healthcare
OfficeSupervisor
“Office Supervisor at VillageMD. Skills: Supervising, Operations management, Patient care. Manage team members in partnership with Practice Manager. Support patient-centric urgent care experience”
What You'll Achieve.
Ensure high-quality, connected care services; Achieve better outcomes at reduced total cost of care
Industry & Context.
Resolving disputes
Long shifts, Weekends, Closing shifts, Opening shifts, Must work on-site, Lifting heavy objects, Repetitive tasks, Light cleaning, Heavy computer use
What They're Looking For.
Must Have
Minimum 1 year of supervising or managing experience, Ability to successfully multitask, Good computer skills, Basic Life Support (BLS) certification
Nice to Have
Bachelor’s degree in management, business or other applicable degree, Bilingual language skills
What You'll Do.
Manage team members in partnership with Practice Manager
Support patient-centric urgent care experience
Support overall functions of the site
Manage site performance and patient flow
Order medical and office supplies
Open and close the site
Assist Practice Manager with administrative responsibilities
Build positive communication with providers
Ensure staff professionalism and development
Manage team interviewing and performance
Collaborate with HR team on development plans
Maintain patient confidentiality
Interact with patients at discharge
Resolve patient disputes
How You'll Work.
Team & Collaboration
Manage team members in partnership with Practice Manager; Build positive communication with providers and work as a team; Collaborate with the HR team
Communication Scope
Exceptional communication skills; Delivering constructive feedback; Counseling management
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