One80 Intermediaries

OfficeServicesTechnician

$0–0k Peoria Heights, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Office Services Technician at One80 Intermediaries. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. ensuring the efficient flow of documents, mail, and communications throughout the organization. sorting, processing, and distributing incoming and outgoing mail”

What You'll Achieve.

ensuring timely delivery to the correct departments; maintain workflow efficiency; ensuring proper charge coding for accounting and departmental allocation; maintain accurate spreadsheet and records for postage usage, meter balances and related expenses; answer and direct inbound calls promptly

Industry & Context.

Eligibility Requirements

Ability to lift and move packages as required for mailroom operations

What They're Looking For.

Must Have

High School diploma or GED, Basic computer skills, including data entry and scanning software, Ability to lift and move packages as required for mailroom operations, Professional communication and customer service skills

Nice to Have

Prior mail room related experience is desired, attention to detail and accuracy in a fast-paced environment, Ability to prioritize tasks and manage time efficiently

What You'll Do.

ensuring the efficient flow of documents

and communications throughout the organization

and distributing incoming and outgoing mail

managing shipping and receiving activities

maintaining accurate mailing and postage

providing backup support for reception and switchboard operations

and distribute all incoming mail

and documents ensuring timely delivery to the correct departments

Identify and verify firm names and addresses to route documents (scanned and delivered) to the correct department

scan and index incoming materials

and internal correspondence into the electronic storage system

Operate the folder-inserter machine to complete large mailing

determine appropriate envelope types and program the machine according to project specifications

Monitor machine performance and troubleshoot basic issues to maintain workflow efficiency

Prepare and print labels for outgoing packages using UPS

FedEx and other carriers

arrange timely shipments and track deliveries as needed

and distribute incoming packages promptly and accurately

Reconcile UPS and FedEx invoices

ensuring proper charge coding for accounting and departmental allocation

Run outgoing mail on postage meters

maintain accurate spreadsheet and records for postage usage

meter balances and related expenses

Serve as a back up to the Receptionist as needed

sit at the reception desk

answer and direct inbound calls promptly

utilize the paging system as needed

How You'll Work.

Communication Scope

Professional communication; customer service skills

Full Job Description

The **Office Services Technician** is responsible for ensuring the efficient flow of documents, mail, and communications throughout the organization. This position is responsible for sorting, processing, and distributing incoming and outgoing mail; managing shipping and receiving activities (including certified mail, regular and overnight packages); maintaining accurate mailing and postage records; and providing backup support for reception and switchboard operations. _**Your Impact:**_ * Sort, process, and distribute all incoming mail, packages, and documents ensuring timely delivery to the correct departments. * Identify and verify firm names and addresses to route documents (scanned and delivered) to the correct department. * Prepare, scan and index incoming materials, including checks, legal documents, and internal correspondence into the electronic storage system. * Operate the folder-inserter machine to complete large mailing projects; determine appropriate envelope types and program the machine according to project specifications. * Monitor machine performance and troubleshoot basic issues to maintain workflow efficiency. * Prepare and print labels for outgoing packages using UPS, FedEx and other carriers; arrange timely shipments and track deliveries as needed. * Receive, log, and distribute incoming packages promptly and accurately. * Reconcile UPS and FedEx invoices, ensuring proper charge coding for accounting and departmental allocation. * Run outgoing mail on postage machine; maintain accurate spreadsheet and records for postage usage, meter balances and related expenses. * Serve as a back up to the Receptionist as needed; sit at the reception desk, greet visitors, answer and direct inbound calls promptly, manage visitor logs, and utilize the paging system as needed. _**Successful Candidates Will Have:**_ * High School diploma or GED * Prior mail room related experience is desired. * Strong attention to detail and accuracy in a fast-paced environment. *

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