Silverado
Senior Care
OfficeServicesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Office Services Manager at Silverado. Skills: Office services, Human resources, Team supervision. Maintain team member personnel information. Manage HR recordkeeping and processes”
Industry & Context.
Lifting up to 50 lbs, Working with animals, Flexible hours, Evenings, Weekends, Holidays
What They're Looking For.
Must Have
3+ years business office management, 2+ years HR experience, 1+ year supervisory experience, Proficiency in Microsoft Office Suite, Active role: walking, bending, lifting, Comfortable working around animals, Reliable transportation, Ability to work flexible hours
Nice to Have
Associate or bachelor's degree in HR or related field, Knowledge of employment and payroll laws, Coaching and team development experience
What You'll Do.
Maintain team member personnel information
Manage HR recordkeeping and processes
Oversee associate lifecycle
Champion new team member onboarding
Coordinate IT account setup
Assist associates with technology needs
Ensure accurate payroll submission
Ensure payroll compliance
Support hiring and recruitment
Assist with workers' compensation reporting
Assist with leave of absence processes
Assist with accommodation processes
Supervise receptionist scheduling
Manage receptionist performance
Promote engagement and morale
Order office supplies
Maintain spend-down sheets
Reconcile community expenses
Submit community expenses
Maintain community licenses
Update community certificates
Assist with care of community pets
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Partner with Administrator; Work with leadership team; Collaborate with Talent Acquisition
Communication Scope
Verbal communication; Written communication
Full Job Description
Join Silverado Franklin and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. For over 27 years, Silverado has been delivering exceptional care to individuals with Alzheimer’s and other forms of dementia while creating meaningful careers for those who serve. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring an Office Services Manager – a detail-oriented and people-focused professional who will oversee office operations and human resources functions, ensuring compliance, efficiency, and a positive experience for associates and residents. Be a Difference-Maker with a Senior Care Leader You bring strong organizational skills, leadership experience, and a passion for supporting teams in a mission-driven environment. You thrive in a fast-paced setting and are committed to fostering a culture of excellence and compassion. What You’ll Be Doing Maintain all team member personnel information and manage HR recordkeeping and processes on-site Oversee the associate lifecycle, including pre-hire, onboarding, and offboarding Champion new team member onboarding and orientation, ensuring a welcoming experience Coordinate IT account setup and assist associates with technology needs Ensure accurate and timely payroll submission and compliance with regulations Collaborate with Talent Acquisition to support hiring and recruitment processes Assist in Risk Management with workers’ compensation reporting and follow-up Support HR with leave of absence and accommodation processes Supervise and manage receptionist scheduling and performance Partner with the Administrator and leadership team to promote engagement and morale Order office supplies and maintain spend-down sheets for department budgets Reconcile and submit community expenses, including p-card charges and petty cash Maintain and update community licenses and certificates per regu
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