Vapi

Technology

Office&RecruitingOpsManager

$110–120k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Office & Recruiting Ops Manager at Vapi. Skills: Office operations, Recruiting operations, Vendor management. Take over day-to-day office operations. Keep office operations running”

Industry & Context.

Technology
Problems you'll solve

Operational instincts

What They're Looking For.

Must Have

4+ years office operations or recruiting coordination, Hands-on ATS experience, High-volume interview scheduling, Experience working with vendors, Experience working with building management

Nice to Have

Ashby experience, Greenhouse experience, Lever experience

What You'll Do.

Take over day-to-day office operations

Keep office operations running

Own interview scheduling end-to-end

Keep ATS records clean

Step in as on-site host

Map recruiting workflows

Flag broken workflows

Flag ad-hoc workflows

Become primary contact for vendors

Become primary contact for building management

Run full candidate logistics experience

Keep candidate loops moving

Partner with IT on provisioning

Partner with IT on access systems

Partner with IT on seating

Partner with IT on interview rooms

Rebuild weak workflows

Support offer logistics

Support handoff into onboarding

Lead vendor negotiations

Oversee office improvements

Oversee light build-outs

Build scalable systems

Anticipate future office needs

Anticipate future hiring needs

Run light recruiting ops

How You'll Work.

Team & Collaboration

Partner with IT

Communication Scope

Represent Vapi

Process & Methodology

SOPs

Full Job Description

Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Vapi (/ˈVɑːpi/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ Role: Office & Recruiting Ops Manager Why We’re Hiring This Role: We need one trusted operator to own the two things that define how Vapi feels from the inside: the physical workplace and a candidate's first impression of us. You'll be the central point of contact for vendors, facilities, and on-site operations — and the connective tissue of our recruiting process. Ideal for someone who thrives in ambiguity and thinks well beyond the job description. What You’ll Do: - 30 Day: Take over day-to-day office operations across both floors (vendors, food, supplies, cleaning, facilities) and keep them running without dropped balls. Own interview scheduling end-to-end across time zones. Get fluent in the ATS (Ashby/Greenhouse) with clean records and accurate stages. Step in as on-site host for guests, candidates, and execs. Map existing office and recruiting workflows and flag what's broken or ad-hoc. - 60 Day: Become the primary contact for all vendors and building management (COIs, access, maintenance). Run the ful

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