Fabletics
OfficeOperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Office Operations Manager at Fabletics. Skills: Office Operations Management, Front Desk Environment Oversight, Mail Management, Conference Room Scheduling, General Office Support Operations, Process Improvement, Efficiency Improvement, Customer Service. Oversee front desk environment. Manage mail operations”
What You'll Achieve.
create ease and harmony in the environment around them; create a culture of support, service, and teamwork; ensuring minimal distraction/inconvenience to organization; reinforcing, our commitment to superior brand image guidelines; Lead by example in setting the tone for our environment and challenge others to do the same!; create an environment of service, fun and harmony for all; facilitate speedy retrieval of mail; maximize efficiency/effectiveness of mail delivery; proper judgment about urgency of communication/delivery; always looking for ways to save time and money while improving service; always looking to improve process, efficiency, and support to business; drive productivity and innovation
Industry & Context.
able to solve problems while taking direction from various sources; Demonstrate tenacious, creative, resourcefulness and problem solving to resolve competing demands for meeting space; Competent with conflict resolution and defusing escalated situations as needed; Avid problem solver – able to create win-win situations using limited resources
What They're Looking For.
Must Have
3- 5 years of Office Management experience in a fast-paced, dynamic corporate setting, Ability to work independently as well as a part of a cohesive willing to go above and beyond, Impeccable interpersonal acumen, Excellent attention to detail, Excellent written and verbal communication skills, Expert in Microsoft Outlook calendar management, Technical abilities: Microsoft Office Suite – Outlook, Word, Excel, and PowerPoint, Ability to thrive in a fast-paced, ever changing, employee/customer-centric environment, Competent with conflict resolution and defusing escalated situations as needed, Avid problem solver
Nice to Have
foundational AI literacy, including experience using generative AI tools, proactive mindset to experiment with new technologies to drive productivity and innovation
What You'll Do.
Oversee front desk environment
Manage mail operations
Manage conference room scheduling
Manage general office support operations
Assist with meeting set up
Partner with IT/Service Desk to address IT issues
Coordinate and order office supplies
Maintain the aesthetics of the office
Coordinate catering for meetings and/or events
Support special projects and company communications
Assist in the onboarding process for new hires
Coordinate and maintain multiple conference room calendars
Address employees' queries regarding office management issues
Liaise with facility management vendors
Help plan in-house or off-site activities
Create an effective mail/mail room strategy
Organize and arrange mail deliveries
Create mail room guidelines
Plan/coordinate schedule with external mail vendors
Ensure all mail has been accounted for
Notify departments and individuals of deliveries
Maintain postage and shipping needs of the office
Identify process improvements and provide thoughtful recommendations to establish mail room best practices
How You'll Work.
Team & Collaboration
Partner with IT/Service Desk; Participate as a flexible member of the Admin Team, the People Team and the broader organization; Liaise with facility management vendors; Coordinate with facilities for mail room guidelines; Communicate approved catering requests to our onsite café; Ensure all parties agree for set up and execution of catering; Communicate with General Counsel, CFO, Accounts Payable department, and other teams regarding mail deliveries
Communication Scope
spectacular communicator; excellent written and verbal communication skills; excellent customer service in all communications
Full Job Description
## Job Description Fabletics Inc. is currently looking for an **Office Operations Manager**. **How Will You Fit In?** We are seeking a passionate and professional Office Operations Manager to oversee our front desk environment as well as manage our mail, conference room scheduling, and general office support operations. Our ideal candidate is a spectacular communicator who is well-organized, extremely detail-oriented, a self-starter, a fast learner, and able to solve problems while taking direction from various sources. We are looking for a team-member whose personal sense of passion and purpose shows up through how they take the initiative, improve processes and efficiency, and help to create ease and harmony in the environment around them. In this role, you will directly impact the lives of our people (employees), guests, vendors, candidates, and members (our loyal customers). The right person is adept at noticing and attending to the details, small but thoughtful actions and interactions that create a culture of support, service, and teamwork. This position will be reporting to the **Director, Office Facilities**. **What You Will Do:** **Office Support** * Assist with meeting set up as needed. Partner with IT/Service Desk to address IT issues daily– ensuring minimal distraction/inconvenience to organization. * Responsible for weekly coordination and ordering of office supplies, office beverage, food pantry supplies, first aid needs, and maintaining these processes in an organized, detailed manner. * Maintain the aesthetics of the office - keeping with and reinforcing, our commitment to superior brand image guidelines. These duties include but are not limited to cleanliness of general office areas, office supply areas, preparing/resetting meeting spaces/conference rooms daily, and maintaining our reception and lobby areas. Lead by example in setting the tone for our environment and challenge others to do the same! * Coordinate catering for meetings and/or events.
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