Company
OfficeManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Office Manager. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, bookkeeping, general office, clerical accounting, Accounts Payable. Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation.. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maint”
What You'll Achieve.
Ensures the highest quality services and products; satisfy the need of any client family; maximize budgeted profit plans for the location; maintain a positive employee relations atmosphere; Assures compliance with all Company policies and procedures; Day Sales Outstanding’s (DSO) related to financial and administrative areas; create stack ranking reports for key performance indicators; improve location administration; strengthen individual associate performance
Industry & Context.
Problem solving skills
Regular travel to support the Odessa location 2-3 days per week., Professional Dress is required when in contact with families., Sitting continuously for many hours per day, up to 6 hours per day, Climbing stairs to access buildings frequently, Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage, Working beyond “standard” hours as the need arises
What They're Looking For.
Must Have
Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required, Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required, Excellent communication skills both orally and in writing, High level of compassion, integrity, and confidentiality, Problem solving skills, Ability to multi task and set priorities, Detail oriented, Must be flexible and able to function in a face-paced environment
What You'll Do.
Manages and coordinates the operational activities of a funeral home
cemetery and/or crematory operation.
Ensures the highest quality services and products
to satisfy the need of any client family
to maximize budgeted profit plans for the location
and maintain a positive employee relations atmosphere.
Accounting Function Oversight
Operational Activities
Supports Sales as necessary requiring an understanding of JD Powers
Assures compliance with all Company policies and procedures
Administers local Human Resources (HR) processes
Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed
Services customers by interacting with families in a professional and compassionate manner
Updates company website with current obituaries and ensures obituaries are placed in newspapers
Provides a collaborative
productive workplace environment for associate growth and development that instills pride
and the challenge to associates to exceed expectations
Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
Performs other duties as assigned
How You'll Work.
Team & Collaboration
cross-functional coordination; Supports location management; Supports Sales as necessary; Coordinates daily activities with business unit as well as other departments; Trains associates in the proper administration of policies and procedures; Provides a collaborative, productive workplace environment for associate growth and development; Behaves in a supportive way to enrich the work environment; Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
Communication Scope
Excellent communication skills both orally and in writing
Full Job Description
Our associates celebrate lives. We celebrate our associates. Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. **Accounting Function Oversight** * Collections of all accounts receivable * Verifications and payments of all accounts payable invoices * Controls of receipt and deposit of cash payments received * Maintains petty cash account and disburses the same in accordance with company policies and procedures * Reconciliations of all accounts * Cash advance checks * Same Day Check requests * Bank deposits * Verifies/audits cash disbursement reports * Tracks Capital Expenditure Authorizations (CEAs) **Operational Activities** * Orders supplies for the office and completes inventory counts * Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets * Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments * Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation * Schedules incoming orders and drivers for the ambulate service * Completes various funeral/cemetery reports and files accurately * Supports Sales as necessary requiring an understanding of JD Powers * Assures compliance with all Company policies and procedures to include * Sarbanes Oxley (SOX) audit * Dignity University (DU) training * Interment Verification Training (IVT) audits * Day Sales Outstanding’s (DSO) related to financial and administrative areas * Assists in preparing and/or overseeing all funeral/cemetery-related forms * Reviews time cards and administers corporate payroll policies and pro
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