Wave
OfficeManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Office Manager at Wave. Skills: Office management, Administrative duties, Logistics coordination. Manage staff record maintenance. Coordinate administrative duties”
Industry & Context.
Analytical approach
Work authorization in Congo (DRC), Fixed-term position (6-months)
What They're Looking For.
Must Have
Bachelor's degree or professional training, Fluent in French, Very good command of English, Computer proficiency, 5 years experience in administrative / office management / HR role, Work authorization in Congo (DRC)
Nice to Have
Organizational skills, Ability to work in a team, Ability to communicate clearly, Comfortable defaulting to over-communication, Adjust quickly to changing priorities, Analytical approach to problems, Good spreadsheet skills, Excessively detail-oriented, Seek to achieve excellence, Make yourself available to support others
What You'll Do.
Manage staff record maintenance
Coordinate administrative duties
Oversee office logistics
Ensure good working conditions
Ensure smooth office operations
Support domestic travel
Support international travel
Make flight reservations
Make hotel reservations
Make car rental reservations
Deal with correspondence confidentiality
Deal with complaints confidentiality
Deal with queries confidentiality
Support sourcing facilities
Support maintaining facilities
Monitor canteen operations
Manage canteen vendors
Maintain clean work environment
Maintain tidy work environment
Maintain organized work environment
Hold regular meetings with cleaners
Establish relationships with providers
Maintain relationships with providers
Follow up on bill payment
Organize company events
Execute company events
Coordinate office room bookings
Coordinate meeting bookings
Coordinate training bookings
How You'll Work.
Team & Collaboration
People operations team; Local service providers; Resource providers
Full Job Description
Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it As an Office Manager, reporting to the HR and Facilities Lead, you will be responsible for the efficient functioning of our Kinshasa office through various administrative, logistic, and office management tasks. In this role, you'll: Manage all staff record maintenance. Coordinate and oversee administrative duties and logistics in the office, ensuring good working and living conditions and smooth office operations on a day-to-day basis. Oversee and support domestic and international travel, including flight, hotel, and car rental reservations. Deal with confidentiality with correspondence, complaints, and queries. Support the people operations team in sourcing and maintaining quality facilities for Wave. Monitor and manage the canteen and the vendors. Maintain a clean, tidy, and well-organized work environment in Support by planning deep cleaning and regular meetings with cleaners. Establish and maintain relationships with local service and resource providers. Follow up
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