Eye Care Partners
Eye Care
OfficeManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Office Manager at Eye Care Partners. Skills: Sales, Profitability, Patient experience. Achieve world class Total Patient Experience. Maximize retail sales”
What You'll Achieve.
Maximize retail sales; Drive revenue and profitability; Achieve revenue growth; Achieve EBITDA growth
Industry & Context.
Favorable result on background check, Frequent walking (75%), Sitting (50%), Standing (50%), Regular bending, stooping, reaching (25–50%), Lift, carry, push, pull up to 25 lbs, Fine motor skills, Full use of hands, Constant grasping, Writing/typing, Use of technology, Visual and auditory acuity, Occasional driving, Occasional climbing
What They're Looking For.
Must Have
Management experience required, High School Diploma or GED required, Proof of identity and right to work
Nice to Have
Industry related experience will be beneficial, Licensed Office Manager will possess a State Optician’s License for states where required
What You'll Do.
Achieve world class Total Patient Experience
Maximize retail sales
Support patients’ medical needs
Manage overall sales and profitability
Manage all operations of the location
Execute Total Patient Experience (TPE)
Drive revenue and profitability
Exercise independent judgment
Manage overall performance
Direct and execute overall sales
Direct and execute profitability
Develop and maintain working relationship with doctor
Serve as liaison between doctor and office team
Coach KPI scorecard results
Conduct performance reviews
Conduct compensation evaluations
Achieve revenue growth
Achieve EBITDA growth
Motivate team members
Maintain facility to corporate standards
Monitor cash handling policies
Enforce cash handling procedures
Submit financial documents accurately
Execute day-to-day operations
Ensure team member scheduling
Ensure weekly meetings
Ensure report generation
Ensure inventory assessment
Ensure supply ordering
Ensure team member training
How You'll Work.
Team & Collaboration
Office team; Doctor and office team
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician’s License for states where required by the company. PERKS Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive Base Pay Employee Discounts ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Motiva
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